Ltd. and by continuing to use www.singsaver.com.sg (the SingSaver Website) or by carrying out a transaction on the SingSaver Website, users are deemed to have agreed with the Terms and Conditions andPrivacy Policy of the SingSaver Website. Suites are spacious with open concept well equipped kitchenette. Front desk service was friendly, brisk and professional, so were the housekeeping staff. Ascott Orchard Singapore 11 Cairnhill Road, Orchard, 229724 Singapore, Singapore - Excellent location - show map - Metro access 8.6 Fabulous 621 reviews Room is spacious with all the things you need. Check our curated reviews for honest descriptions about this accommodation. Kind regards, Trusted websites. It features an outdoor swimming pool and a well-equipped fitness center. Dear orionuno95, Greetings from Ascott Orchard Singapore. Additionally, our housekeeping management team shall be investigating and counselling our team members concerned. Now 309 on Tripadvisor: Ascott Orchard Singapore, Singapore. Yes, paid public parking on-site is available to guests. 11pm-7am: $15 per entry. Which room amenities are available at Ascott Orchard Singapore? Online information about parking charges doesn't necessarily reflect what it is in reality. 6am-5.59am: $2.80 for 1st hr or part thereof; $1.20 for sub. We are at your service and invite you to let us know if there is anything we may assist with your future stays as we would be most glad to be of assistance to you. The second studio apartment on the 15th floor had a deafeningly noisy A/C - it was so loud I had to raise my voice to be heard on the phone. Not bad when you consider some nearby areas, such as Paya Lebar, can go upwards of S$20+ on weekdays. Since we are constantly looking at ways to improve our services, following your feedback, we will definitely focus our efforts to seek improvements in the highlighted area of concern. This website is using a security service to protect itself from online attacks. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. hr, 7am-6pm: $3.50 for 1st hr; $1.50 for sub.30 mins. SingSaver is located at Eon Shenton, 70 Shenton Way, 18-08, Singapore, 079118. Thank you for your valued support and trust. We are truly humbled and grateful for your lovely compliments for our service, especially for our housekeeping team members and Resident Service team member Nicole, as your kind compliments inspire us to always provide the highest level of service in our industry. When approach staff. Parking available. The facial tissue paper in the bathroom ran out. This 5-star aparthotel is 3.6 mi (5.8 km) from Marina. Greetings from Ascott Orchard Singapore! Last but definitely not least, all of us truly appreciate your valued support and we wish you a Happy and Prosperous Lunar New Year! Property Location Ascott Orchard Singapore is located in Orchard, walking distance from Orchard Central and Lucky Plaza. Many travellers enjoy visiting Battlebox (1.3 km), Fort Siloso (6.3 km), and Emerald Hill (0.7 km). Singtel building). Greetings from your friendly team at Ascott Orchard! Looking for the best credit cards to complement your spending patterns and expenditure in 2023? spend of S$500 within 30 days of card approval. $3.00 for 1st hr, $0.05/min up to a maximum charge of $18.00. We are incredibly grateful you took the time out to review your experience at our centrally located serviced residence on Tripadvisor. The required documents can be in the form of soft copy. $4.00/entry from 7am to 7am the following day, 7am-6pm: $3.50 for 1st hr; $1.50 for sub. Our management values our customer satisfaction as top priority and we are committed to our residents. With a stay at Ascott Orchard Singapore (SG Clean), you'll be centrally located in Singapore, within a 15-minute drive of Gardens by the Bay and Marina Bay Sands Skypark. 11 Cairnhill Road, Singapore, 229724, Singapore Show on map. T&Cs apply. Shaw House and International Building parking both have a per entry cost of S$4 from 6pm onwards and both buildings are well within the Orchard area. Anna from the front desk offered to show me a few more rooms (to think that the night before they had claimed to have absolutely no rooms available), but at this point I had completely lost faith in Ascott Orchard and was way too tired to deal with another room full of issues. E-mail her at kendra.tan@singsaver.com.sg. The room was clean, well lit and on a high floor. Join other drivers in your city & save time and money on parking! Conveniently located restaurants include Shisen Hanten, Lawry's The Prime Rib, and The Curry Culture. Please be assured our management shall be sharing your heart-warming compliment with our team members and thank them for their friendly and customer-focused service which contributed to the success of your stay with us. 30 mins. If you would like to receive information about events, new products and special offers from Ascot Racecourse, please enter your email address here. We are at your service ,and we wish you well. Clean and sleek room, helpful staffs, generous hotel. To report a pothole in the Village, please contact: 4295 S. Buffalo Street The management of Ascott Orchard Singapore. Check our curated reviews for honest descriptions about this accommodation. It offers accommodations 5 minutes away from Somerset MRT Station. The only downside is that you may have to walk quite a distance to popular hangouts like Somerset and ION Orchard. 7am-7pm: $2.50 for 1st hr; $1.20 for sub. SingSaver Pte. We truly appreciate your feedback as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. 11 Cairnhill Road, Orchard, Singapore, 229724, Accommodation that enforces hygiene standards set by authorities of the country. Plus, enjoy up to 2% cashback on all qualifying spend and up to S$646 worth of exciting gifts when you apply for the Citi Cash Back+ card and join Citi Plus. We are truly humbled and grateful for your lovely compliments for our teams service as it inspires us to always provide the highest level of service in our industry. Traffic Updates, Road Closures & Road Works, Cars and Motorcycles Registered in Malaysia, Foreign Vehicles not Registered in Malaysia, Buses, Taxis and Goods Vehicles Registered in ASEAN Countries, Card Replacement, Cancellation and Return, Retain/Replace Vehicle Registration Number (VRN), Submit Bid for Vehicle Registration Number, Buses, Taxis and Goods Vehicles Registered in ASEAN countries, 7am-4.59pm: $3 for 1st hr; $1.50 for sub. Are there any historical sites close to Ascott Orchard Singapore? Ascott Orchard Singapore Apartments No. You can change your stay details here. Best experience I've had, my new go-to place for sure! On-site parking is available for an additional charge. We truly appreciate your valuable feedback on the room service, and we apologise for any disappointment and inconvenience caused to you by this slight detraction in your overall stay experience with us. All of us are truly grateful for your support for our serviced residence and we sincerely hope this recent inopportune experience you had will not detract you from staying at any of our properties in the future. Dear lisatR4257NH, Greetings. Yes, it is that app you use to report municipal issues that happen within your neighbourhood. Without Annas help, I would give Ascott Orchard zero stars. The information here is only meant as a guide, and car parks may change their rates without advance notice. . We sincerely thank you for your valuable feedback on the service extended by our junior team member whom you approached to kindly share your feedback on the defective safe and we are truly sorry for the lackluster service attitude of our team member. Kindly allow us to explain due to the large size of the adult float which can impede the comfort, privacy and safety of our other guests using the pool, we are sorry we had to prevent you from using this float. Some observations: 1. Thank you for making us feel valued too! Ascott Orchards GM should be ashamed of themself. Official website links end with Share sensitive information only on It's only 3 minutes away on foot from this property to the upper-class stores along Orchard Road. Located in the most fashionable shopping destination in Singapore, Ascott Orchard offer guests an exclusive and smart living experience. 12.01am-12pm, 2.01pm-5pm: $1.28 every 30 mins or part thereof , 12.01pm-2pm: $1.82 every 30 mins or part thereof, 5.01pm-7pm: $1.82 every 30 mins or part thereof; Aft 7pm: $4.28 per entry, 12.01am-12pm, 2.01pm-5pm: $2.57 for 1st hr; $1.61 every sub 30 mins or part thereof, 12.01pm-2pm, 5.01pm-7pm: $3.64 for 1st hr; $2.14 every sub 30 mins or part thereof, Aft 7pm: $4.28 per entry, 07:00-22:59: $1.50 for 1st one hr, $1.00 per subsequent hr, 23:00-06:59: $2.00 per hr or part thereof, 6pm-11pm: $1.10/30min, 11pm-6.30am: $0.90/30min, capped at maximum $7.20 for 4hrs, 6pm-11pm: $1.10/30min, 11pm-6.30am : $0.90/30min, capped at maximum $7.20 for 4hrs. Grand Park City Hall Hotel Singapore's relaxed restaurant provides a convenient dining option for those who wish dine in. This is visually an eye sore and takes up common corridor space. Ascott Orchard Singapore is linked to Paragon shopping mall through a covered bridge and is part of CapitaLand's landmark integrated development that also comprises a high-end residential development. go.gov.sg/open). Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 30 mins. Thank you! Basement Parking: 6pm to 6.59am: $6 per entry. 4,009 reviews. The room has a sound bar which was unique. You can also try the swimming pool and the fitness center in your leisure time. But the toilet windows were translucent so might be quite uncomfortable. The premium serviced residence is well suited for expatriates, business travellers and tourists as it is a few minutes' walk from Orchard and Somerset Mass Rapid Transit stations with easy access to the Central Business District, world-class shopping malls. Self parking is offered for SGD 40 per day. Featured by Apple and Google as "Waze for parking", SpotAngels is the world's largest community-based parking app. 208.113.198.236 hr. 11 Cairnhill Road Ascott Orchard Singapore, Singapore 229724 Singapore Getting there Changi Airport 18 km See all flights Seletar Airport 13 km See all flights Rental Cars See car hire from AU$119/day See all nearby hotels Nearby restaurants Shisen Hanten 455 reviews 4 minChinese Joie Restaurant - Meatless Cuisine 323 reviews 7 minAsian Thank you for making us feel valued too! Just off Orchard Road, just beside Paragon and within walking distance to MRT. According to regulatory advisories, all the guests are required to be vaccinated and notify the hotel of their purpose of stay if they are traveling via the Air Travel Pass (ATP), Reciprocal Green Lane (RGL), Vaccinated Travel Lane (VTL), or are required to serve a Stay-Home-Notice (SHN). Besides the convenience and flexibility, Parking.sg also allows you to make payments digitally. The management of Ascott Orchard Singapore. View Hotel . We recommend calling ahead to confirm details. Worthy of special mention is Nicole who went above and beyond. Kind regards, 2015-2023 SingSaver PTE LTD. All rights reserved. Burpple vs Entertainer vs Chope Which Offers the Best Dining Deals? Its also. 30 mins, Charges same as wkdays, but $3.50 per entry after 1pm, 8am-5.59pm: $3.50 for 1st hr; $1.75 for sub. We are indeed heartened to learn you had an overall enjoyable and comfortable stay with us, and that you find the link-bridge connecting our residence to Paragon convenient and having many eateries, shopping malls and shops within proximity an added value to your stay with us. Free Wifi . Make yourself at home in one of the 220 air-conditioned rooms featuring microwaves and flat . The next room to ours had their shoe cabinet full of shoes outside their door. Thank you for giving us the great pleasure and privilege to have been of service to your family and you, and all of us earnestly hope to welcome you back, giving us an opportunity to create a faultlessly enjoyable and comfortable stay for you. Cloudflare Ray ID: 7a9c52383d33399d Thank you for your trust. 7am-6pm: $3 for 1st hr; $1.50 for sub. . Taxes and fees that are shown are estimates only. The best place to park while still being in the main Orchard area would be Shaw House at S$4 per entry after 6pm. And $100 a month would be for outdoor storage. This is the best time to head to Orchard for some dinner and shopping, as most car parks kick in per entry fees after 5/6pm. 11 Fun (and Lesser-Known) Facts About Car Insurance For You Car Owners. Weekdays are capped at $13.90 per day, while weekends are capped at S$4.90 per day. We are delighted you had a great stay with us, and you are impressed with the dcor and ambiance of our exclusive Fendi decorated Murano Suite. Aft 11pm: $3.50 per entry, 7am-11pm: $4.50 per entry. Complimentary wireless Internet access keeps you connected, and cable programming is available for your . T&Cs apply. The hotel was nice and beautiful. This 5-star Singapore aparthotel is smoke free. T&Cs apply. Only drawback was that room service was quite inconvenient. The next day, I spent all morning trying to figure out a solution with the front desk staff. The apartment is joined up by a walkway to Paragon Mall, although the way there was slightly complex involving elevators and some amount of navigation. 12am-11.59pm: $1.50 per hr. 5pm-2.59am: $4.50 per entry. Kindly allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us, and we have taken note of your feedback and shall be seeking improvements in the areas we lack. Saturdays after 5/6pm, if there for around an hour: 5pm to 10.30pm: S$0.80 per 30 minutes10.30pm to 7am: S$0.70 per 30 minutes, capped at S$5.60. Same devices no issues elsewhere, not sure what that might be. Around 6pm, she finally called me back and said that the GM wanted to charge me for the 2nd nights stay because it was already 6pm and they could no longer sell the room. Valid till 21 March 2023. Thank you.. Kind regards, Cynthia Lim, Manager, Social Media. Car Warranty vs Car Insurance: Whats the Difference? With your recent experience staying with us, all of us sincerely hope Ascott Orchard be your choice lodging whenever you like a short respite from your busy schedule. If there is anything we may assist you with your future stays at our serviced residence, we invite you to contact us as we would be most glad to be of assistance. Thank you. These one-, two- and three-bedroom apartments feature king and twin beds and at least one bathroom. We review Ascott Orchard Singapore, a serviced residence for families near Orchard Road, with a central location, pool, gym and facilities for kids. Capped at $13.90 per day, 12am-2.59pm: $4 per hr; 3pm-11.59pm: $1.20 per hr. Thank you for staying with us and all of us earnestly hope you will give us another chance to recover your trust in our service and residence. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships, Hotels near National Institute of Education. We are at your service. Special offer. SingSaver Exclusive Promotion:Apply for our exclusivecredit card,travel insurance,car insurance,personal loan,investment,savings account, andpriority banking deals to score raffle tickets (up to 3x chances) in our March Madness Grand Lucky Draw! The good: - Stylish decor and very new facilities. Even the staff are helpful even they go beyond their duties. Its around a 10-minute walk from ION Orchard, but since its free, lets not complain. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are delighted you had a wholly enjoyable and comfortable your stay with us. Are any cleaning services offered at Ascott Orchard Singapore? hr, Aft 5pm: $3.85 per entry for 1st 3 hrs; $1.39 for sub. 3. This is indeed a huge compliment as we feel personal recommendations are the best forms of marketing. Thank you for choosing our strategically located serviced residence for your recent family holiday in Singapore and for taking time to review your 12-nights experience staying with us. Yes, Ascott Orchard Singapore offers airport transportation for guests. We are truly grateful and heartened to learn you shall be returning to stay with us again and we shall do all possible to be deserving of your valued support. hr; 10pm-6.59am: $3.38 per entry. 7am-6pm: $3.50 for 1st hr; $1.50 for sub hr. Please be assured we have taken note of your feedback and our housekeeping management team shall be investigating and carrying out the needed corrective works. We would like to assure you we have taken note of your valuable feedback on the various matters you have kindly highlighted, and we are truly appreciative of your feedback as it is through our guests feedback we know how our guests feel when they stay with us, and this allows us to improve in the areas we lack. We are at your service. Ltd., a wholly owned subsidiary of SingSaver Pte. Air con was a little too cold but I was able to adjust it. Review of Ascott Orchard Singapore. There are no signs nor stipulations on size of floats permitted. Ascott Orchard Singapore: Great Location for easy access to Mt Elizabeth Hospital - See 400 traveler reviews, 379 candid photos, and great deals for Ascott Orchard Singapore at Tripadvisor. I stayed there for almost 3 months in a 1 BR apartment. Love the environment and atmosphere. 3.01am-6pm: $2 for 1st hr; $1.50 for sub. But the whole point of room service is for me to lounge around in the comfort of my room while waiting for food to be delivered, no? But hey, thats the price you have to pay if you want to save on parking. This process took almost an hour as she had to call the sales department and GM for approval. All of us are truly humbled and grateful for your lovely compliments for our service as your kind compliments inspire us to always provide the highest level of service in our industry. Or was it just one staff that had issues with it? View in a map About this property Ascott Orchard Singapore (SG Clean) When you stay at Ascott Orchard Singapore (SG Clean), you'll be within a 15-minute drive of Gardens by the Bay and Marina Bay Sands Skypark. 6pm-11.59pm: $5.08 for 1st 2 hr or part thereof, $1.84 for every sub 30 min or part thereof. Free parking. Water was hot enough and it doesn't spray around that wet the whole area. Please be assured we shall be sharing your feedback with the management of our food and beverage service provider as it would be most useful for their investigation and review on improvement plans. Malls such as ION Orchard have parking rebates that allow you to save on parking if you spend in their malls. Thank you for choosing our serviced residence as your home away from home during your recent visit to our city-state and for reviewing your 3-months stay with us. Ltd. is a licensed and authorised broker regulated by the Monetary Authority of Singapore (MAS). After shopping, we went back to the room. Instead of changing room, they sending someone up to clean. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. hr or part thereof. Free parking . Our high floor, pool-facing room offered much peace and quiet, a self-sufficient retreat in the middle of the city. 30 mins or part thereof. The pathway isn't very sheltered, though it's possible to duck under shelter from various buildings most of the way (with a detour through the bridge to Orchard Gateway). Tripadvisor performs checks on reviews. Have an interesting story to tell? Guests may contact the hotel before booking confirmation or include a remark under Special Requests., AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. Staffs are friendly and helpful. Let us knowif you wish to update the rates on this page. Free . 6pm-11.59pm: $5.14 for 1st 2 hrs or part thereof; $1.93 for sub. With your recent stay experience at our serviced residence, all of us truly hope Ascott Orchard will now be your choice lodging whenever your travels bring you back to our city-state and you will also recommend us to your family and friends back home. 30 mins. But because were all about being frugal, here is a list of places with cheap and/or free parking in the Orchard Road/ Dhoby Ghaut area. 9.3 +45 photos Kitchen City view Garden Swimming pool Washing machine Free WiFi Bathtub We are at your service, and we wish you well. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. A lovely and non crowded pool and gym for exercise. Dear Gita, We truly appreciate your feedback and following your feedback, we would like to assure you our Guest Service management team shall be investigating, and we shall focus our efforts in the areas we lack, in addition to counselling our team member concerned. See more questions & answers about this hotel from the Tripadvisor community. In todays digital world, all you need is the Parking.sg app. Another great reason to park your RV in your driveway is to make sure your RV stays safe. Make your money work harder for you by opening a Citi Plus Account that goes beyond a regular savings account. 30 mins or part thereof. Credit Cards: Amex Singapore Airlines KrisFlyer Ascend Card | Amex Platinum Card | Amex Platinum Charge Card | Standard Chartered Smart Card | Standard Chartered SimplyCash Card | Standard Chartered Rewards+ Card | UOB Absolute Cashback Card | UOB One Card | UOB EVOL Card | UOB Lady's Card | KrisFlyer UOB Card | UOB PRVI Miles AMEX Card | UOB PRVI Miles Visa Card | UOB PRVI Miles Mastercard, Travel Insurance: Starr TraveLead | MSIG TravelEasy. 6pm-11pm: $3.50 per entry; 11pm-7am: $15 per entry. 15mins; Aft 6pm: $3 per entry, 3am-5.59pm: $3 for 1st 2hrs; $0.50 for sub. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Select another location: Sub. 8pm-6.59am: $0.05/min. 7am to 6pm:$7 for 1st hr, $3.50 for next sub 30 mins, Holiday Inn Singapore Orchard City Centre, 12am-2.59pm: $4 per hr; 3pm-11.59pm: $1.20 per hr. All of us are also truly grateful for your high recommendation for our serviced residence This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness. Thank you for choosing our centrally located serviced residence for your recent family staycation and for taking time to review your stay experience with us on Tripadvisor. PH: $4 per entry (Does not applies if PH falls on Sun), 6am-6pm: $3.60 for 1st hr, $0.06 for next sub min. 7am to 5pm $1.20/30 mins (Per Minute Charging), 5pm to 10.30pm $0.70/30 mins (Per Minute Charging), 7am to 10.30pm $0.70/30 mins (Per Minute Charging. Ascott Orchard Singapore (SG Clean) offers its guests a children's pool, an outdoor pool, and a fitness center. Ascott Orchard Singapore: Stay at Ascott - See 399 traveler reviews, 379 candid photos, and great deals for Ascott Orchard Singapore at Tripadvisor. T&Cs apply. We sincerely hope the detractions in your recent stay with us will not prevent you from staying with us again as we truly hope to welcome you back, giving us an opportunity to recover your trust in our service. The premium serviced residence is well suited for expatriates, business travellers and tourists as it is a few minutes' walk from Orchard and Somerset Mass Rapid Transit stations with easy access to the Central Business District, world-class shopping malls. 7am-6pm: $2.14 for 1st hr; $1.39 for sub. This convenient app gives you information regarding car park rates, allows you to pay for parking by the minute, get notifications before your parking session expires, extend parking sessions, get refunds if your parking session ends earlier than expected, and more. Have been staying in high floor it was ok. Dear shiro5775 Greetings. Mon-Thu: 5pm-11.59pm: $3.02 per entry. Had such a good time with my partner, staff were friendly and helpful, room was clean, big and very well designed. 30mins. 30 mins. The toilet was very clean, perfect flow of water. The whole staff there should be commended - warm smiles at all hours, helpful nature, rush to call elevators, just a great team to walk back to after a long day. This online platform is operated by SingSaver Pte. Ltd. (which administers all other financial products on the SingSaver Website) is not regulated by MAS. lock () The kids also enjoyed the pool and little playground. 3am-4.59pm: $2.90 for 1st hr; $1.50 for sub. 2022. 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Having Fun at the restaurant stipulations on size of floats permitted pool, and a variety... Even the staff are helpful even they go beyond their duties been staying in high floor was... The convenience and flexibility, Parking.sg also allows you to save on parking within your neighbourhood spending and. Orchard Central and Lucky Plaza shopping, we went back to the room was clean, perfect flow water! A convenient dining option for those who wish dine in 7a9c52383d33399d Thank you.. kind regards, Lim...