1.2.d. Information provided by a Member will be maintained in a personal preference profile with the Membership Account. A Member may request credits for Points and/or Elite Night Credit that are not reflected in their Members Account after 6 (six) weeks from the completion of their stay by contacting the Homes & Villas by Marriott International team. Marriott Bonvoy Business American Express Card for residents of Canada, Marriott Bonvoy Business American Express Card for residents of Canada Learn More (English), Marriott Bonvoy Business American Express Card for residents of Canada Learn More (French), 6.3.c. Hotel Pitrizza, a Luxury Collection Hotel, Costa Smeralda, Italy Free Night Awards may be used up to its expiration date listed; it cannot be extended beyond the validity date, exchanged, or re-deposited into the Members Account for Points or future use. Could be 1 day, 2 days, etc. Unless otherwise noted, a Member may apply an Award Redemption for a Stay in a standard guest room or Premium Room (with existing bedding) at a Participating Property(Award Redemption Stay). Non-Participating Brands. Stay for 5, Pay for 4 Offer may only be applied to a standard room and does not apply to a Premium Room. When doing so, the Member agrees to make legitimate Award Redemption Stay reservations in good faith for use by the Member and his or her invited guests only, and not for any other purposes, including without limitation, reselling, impermissibly assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand. 2.5.d. Members can change their earning preference to Points or Miles through their Membership profile online. an employee, or someone acting on behalf of a state-owned or state-controlled entity (SOE) booking an event on behalf of his/her employing entity; iii. Authorization to transfer Points must be initiated by the Account holder with the Points to be transferred by contactingMember Support. 1.2.b. The list of 50-Night Annual Choice Benefits onchoice-benefit.marriott.comis subject to change at any time. iii. Members are solely responsible for notifying their employers, principals and/or clients of any Points or Miles awarded in connection with Marriott Bonvoy Events. Point/Miles and Elite Night Credit accrual is limited to individual travel and the room must be paid for individually by the Member or direct billed to the company who has arranged payment for the Members stay that is not associated with a convention or group meeting. LOL, we cancelled a normal reservation (not pre-paid) for the Gaylord Texan. The standard is 5-7 working days, something most of us are familiar with. Additional Information In some cases, the refund might be processed as a reversal , meaning the original payment will disappear from the account statement entirely and the balance will reflect as though the charge . Elevate your status. An individual may join the Loyalty Program. Gift cards will usually arrive within five to seven (5-7) business days. Titanium Elite and Ambassador Elite, 75% bonus, up to 105,000 Points per Qualifying Event. 5.4.b. Start Your Claim We want to make your claims experience as simple and convenient as possible. 2.8.a. Qualifying Event Charges includefood, beverages, meeting room rental, in-house audio visual equipment, and dcor ordered by the Participating Property and paid for on a master account. *. (4) The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is not combinable with other offers. Guests who are members of both Prokard Explorer and the Loyalty Program can only earn and redeem Points or Miles with the Loyalty Program. Lifetime Elite Status Criteria. At least one-thousand (1,000) Points are required for the Cash & Points Payment at HVMI. Some retailers have multiple ways to return items, and certain methods have faster processing times than others. Generally, when a refund is processed for a returned item within the same credit card billing . Marriott Bonvoy American Express Card for residents of Canada, Marriott Bonvoy American Express Card for residents of Canada Learn More (English), Marriott Bonvoy American Express Card for residents of Canada Learn More (French), 6.3.b. Form. Subject to applicable law, a Members membership in the Loyalty Program will terminate automatically upon the Member filing for bankruptcy or otherwise being subject to a bankruptcy proceeding. F.Member Rate does not apply to qualified transient rates such as government rates, negotiated rates, AAA rates, and the Senior Discount rate. The Silver Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Silver Elite member during the calendar year following such subsequent Eligible Status Year or the Member will be downgraded to the subsequent level in March of the calendar year following such subsequent Eligible Status Year. iii. Valerie of Canandaigua, NY Verified Reviewer. A Member may earn 10,000 Points with the purchase of a mattress on any of the Marriott Internationals fifteen (15) online retail websites (Shop EDITION,The Ritz-Carlton Shops,The Luxury Collection Store,St. Regis Boutique,W Hotels The Store,Curated by JW,Shop Marriott,Sheraton Store,Westin Store,Shop Le Meridien,Collect Renaissance,Gaylord Hotels Store,Shop Courtyard,Shop Four Points,Fairfield Store). I booked 1 night using Marriott Bonvoy points. Elite status and any accumulated Points in a Residence Club Members Loyalty Program Membership Account do not transfer upon sale of their interest in a Residence Club Property to a third party. Marriott and Marriott Bonvoy have instituted numerous policies and updates due to the Covid-9 pandemic that is becoming endemic in 2021. Vacations by Marriott. Members with Elite Status (Elite Member) will receive guaranteed compensation for select Elite benefits in the event those benefits are not available during an Elite Members stay (Elite Benefits Guarantee). A Member may request credits for Points/Miles or Qualifying Nights for Elite Status earned in connection with a Qualifying Event that are not reflected in a Member's account by contacting the hotel where the Qualifying Event was held. To be eligible, Member's Loyalty Program Member Number and a valid credit card number must be included with the reservation. 40% off Bed. Marriott Bonvoy and the Identity Program are two separate loyalty programs; therefore accounts may not be linked or merged. 3.3.g. The number of Points or Miles to be awarded shall be determined in accordance with the Loyalty Program Rules in effect at the time of award. Upgrade Awards. Bonus Points vary by Elite membership level and are calculated based on base Points earned during a stay. How to Speed up the Refund Process. Individual (transient) guestroom reservation refunds of any kind (e.g., cash or credit voucher) may take up to 90 days from the date of cancellation to be processed. Charges incurred during a stay in a guest room at a Participating Property by a Member on his/her folio and up to two (2) additional guest rooms, including, without limitation, charges for: B. Free Night Awards are valid only for use by the Member designated on the Free Night Award and are not transferable. Mattress and Box Spring 40% Discount from Marriott Retail Brands. Ownership Acquired Points. i. Refer to the Participating Property for more information. A Loyalty Program Member eligible to participate in Marriott Bonvoy Events (Eligible Loyalty Program Members and individually, Eligible Loyalty Program Member) includes any Member of the Loyalty Program unless he/she is: i.a government employee, official, or anyone acting on behalf of a government agency or department booking an event on behalf of his/her employing entity; ii. In addition, the recipient on the Gifted Award Redemption Stay will not receive the transfer of any Elite benefits associated with the Members Account. A Member may select the charity of his/her choice by visitingwww.giving.marriott.com. 3.2.f. The terms and conditions of the Rakuten Points Program control the redemption and distribution of Rakuten Points. Combining Membership Accounts cannot be done at Participating Properties, through the Mobile App, or other booking channels. 2.10.d. Members who use their Marriott Bonvoy co-branded credit card for purchases through the Platform will also receive their bonus Points in their Marriott Bonvoy Account at the same time. (1) Upon an eligible Member (Platinum Elite or above) selecting the Five Elite Night Credits as the Annual Choice Benefit, the five (5) bonus Elite Night Credits will be credited to the Members Account; these Elite Night Credits count toward earning Elite status and Lifetime Elite status. Members who choose to purchase Points using their Union Pay single-logo credit cards (with card number starting with digits 62) can do so by choosing Discover as their payment option. Our merchant-branded, premium payment requests help businesses across Hospitality, Retail, Hardware, Automotive and Services drive revenue by eliminating card fraud & chargebacks, minimising payment administration and enhancing customers' remote buying experience. If any part of these Loyalty Program Rules is held to be unlawful or unenforceable, that part will be deemed deleted from these Program Rules in such jurisdiction and the remaining provisions will remain in force, subject to Sections 1.7.c. 7.1.c. If an Elite Member believes that compensation is due with respect to any aspect of the Elite Benefits Guarantee, he/she must request payment of the compensation while still a guest at the Participating Property, prior to checking out. In addition, the cash portion does not count toward the Ambassador Elite Annual Qualifying Spend (as defined below) requirement (see 4.3.e). With a Gifted Award Redemption Stay neither the Member nor the recipient will earn any Points/Miles, Elite Night Credit, Qualifying Nights, or Qualifying Stays in connection with such Gifted Award Redemption Stay. Donate Points. Due to the nature of the Homes & Villas by Marriott International, the following special conditions apply to their participation in the Loyalty Program: The Company reserves the right to monitor the Accounts of all Members, at any time and without notice, for compliance with Program Rules. Awards, Elite Membership Status, Lifetime Membership Status, and the related benefits, including, without limitation, Elite Night Credit, will not transfer to the recipient of the Points. Once Rakuten Points are ordered to a Rakuten Points Program account, changes, reissuance and/or re-credit of Points are not allowed. Elite bonus Points based on the Members achieved Elite Member tier will be awarded on Qualifying Charges pursuant to Section 4.3. Enhanced rooms may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors. Suite Night Awards are not redeemable at the following brands: The Ritz-Carlton, Ritz-Carlton Reserve, The Ritz-Carlton Club, The Ritz-Carlton Residences, EDITION, Protea Hotels, Aloft, Element, Design Hotels, all-Suite Hotels, Marriott Executive Apartments, All-Inclusive Resorts, Marriott Vacation Club, Marriott Grand Residence Club, Sheraton Vacation Club, Westin Vacation Club, and at The Phoenician Residences, a Luxury Collection Residence Club, Scottsdale. Points Advance can only be used for Award Redemption Stay types, including Standard Redemption Award, PointSavers Awards, Upgrade Awards, and Cash + Points Awards. Local policy may prevail over Loyalty Program standards at Participating Properties, and some Elite membership benefits may not be available at some locations. Guaranteed room availability for reservations booked at least forty-eight (48) hours prior to arrival and available when a Participating Property is sold out if the room is booked by 3 p.m. local time, forty-eight (48) hours prior to arrival, at all Participating Properties except resort hotels, Marriott Vacation Club Marriott Grand Residence Club, Design Hotels, Ritz-Carlton Reserve, Marriott Vacation Club, Marriott Grand Residence Club, Sheraton Vacation Club, Westin Vacation Club properties, and at The Phoenician Residences, a Luxury Collection Residence Club, Scottsdale. The Marriott Bonvoy American Express Premium Card for residents of Japan Learn More. When using Points for an Award Redemption Stay, Members may have to redeem additional Points for an upgrade to Premium Room. 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