The music blared all day and evening at the main pool, but the day we tried the "quiet pool," they were mowing all the lawns around it using 3 guys with gas string trimmers for almost 2 hours. Overcrowded, overprice, overrated. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. View the stunning photos and pictures taken at Sandals Royal Barbados and find out what the beach, resort grounds and restaurants look like. Thank you again for bringing this to our attention, and we look forward to hearing from you soon. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. to high seas, pick up a boogie board at the beach sports shop. Though I wish I had recorded more, these are some standouts: David the Maitre d' at Butches Steak House, Bukkiah (Food and Beverage at Neptune's - he is a consummate professional), Philip (boat captain) and Nathan (diver), Diana from (housekeeping), Sagine (wait staff at Butches Royal), Hakeem (waitstaff at Porto Fino). Sandals Barbados, an all-new all-inclusive resort in the spirited St. Lawrence Gap area, offers undeniable luxury with inventive accommodations spanning three unique villages, world-class cuisine with international appeal, including a festive Indian cuisine restaurant, and innovative bar and pool designs. - Sunbed and towel availability: Prior to arriving, we read online reviews complaining about the lack of sunbeds. A previous reviewer commented on overcrowding and I have to say that was not our experience. Many new dining experiences to choose from. At Sandals Barbados, we truly want all of our guests to have a memorable Caribbean vacation, so we are thrilled that you thoroughly enjoyed your stay with us and felt that we exceeded your expectations. I tried to sign up first thing Monday, but they said it was too early--come back "later," but when I returned 30 minutes later, there were 6 people signed up ahead of me. He managed to go from Shaggy to Billy Joel via Queen and Elton John. Does Sandals Barbados offer any business services? Overall, that was not our experience. Tripadvisor (1081) 3 critic awards . After dinner was often spent at the Merry Monkey. Our room was centrally located that provided quick access to both the old and new sides. It appeared that if you pay for the butler service with your room your odds are significantly higher. The butler service was ok probably would not get it again at this resort, it didnt seem as personal as the negril Butler experience. A staffing issue perhaps? Another great vacation at Sandals. The saying that you attract more bees with honey than vinegar is apt: being polite and. This was one of the best vacations we've ever taken! Trisha at Loyalty and Travel was exceptional with providing information to book our next Sandals vacation. Though I wish I had recorded more, these are some standouts: David the Maitre d' at Butches Steak House, Bukkiah (Food and Beverage at Neptune's - he is a consummate professional), Philip (boat captain) and Nathan (diver), Diana from (housekeeping), Sagine (wait staff at Butches Royal), Hakeem (waitstaff at Porto Fino). We needed a getaway, we've really enjoyed the combined properties in Barbados before, so decided to come back. Live the island life from the comfort of Sandals adults-only all-inclusive resorts in Barbados and let the Caribbean Sea wash your worries away. The bartenders were all fun, and boy did we see all of the bartenders and we saw them a LOT. Bartenders Nickolette and Nathan were always willing to make our drink of choice we named the Nickolette to suit our request. Even better, guests staying in one have unlimited access to both resorts. Book Sandals Barbados, St. Lawrence Gap on Tripadvisor: See 5,509 traveller reviews, 6,534 candid photos, and great deals for Sandals Barbados, ranked #9 of 12 hotels in St. Lawrence Gap and rated 4.5 of 5 at Tripadvisor. There was no requirement to wear masks while otherwise outside, at a pool bar etc. As the only resort on the island dedicated exclusively to couples, Sandals Barbados provides an idyllic refuge for you to recharge and reconnect with the one you love. The seas and winds were strong most of the time we were there. We appreciate you taking the time to share your kind words and look forward to welcoming you back to one of our resorts again in the not-so-distant future! We were, however, frustrated by our inability to book nightly dinner reservations. At night, you can enjoy bonfire areas and fire pits for even more memorable experiences. As the only resort on the island dedicated exclusively to couples, Sandals Barbados provides an idyllic refuge for you to recharge and reconnect with the one you love. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. to high seas, pick up a boogie board at the beach sports shop. We were also delighted to note that the hospitality of our team members was an outstanding aspect of your experience. At Sandals Barbados All Inclusive - Couples Only all rooms have bed linen and towels. We have been to Sandals Barbados in 2015 and to Sandals Royal Barbados in 2018. The hobie cats were available to go out most days. Indulge in an invigorating or romantic massage for two. We were very pleased with the food offerings on resort. Indulge in an invigorating or romantic massage for two. Learn how to kayak, scuba dive or snorkel in azure blue waters. And with more inclusions than anywhere else on Barbados, your worry-free holiday begins the moment you land on the island. The butler service was ok probably would not get it again at this resort, it didnt seem as personal as the negril Butler experience. Couple specific shout outs To the scuba dive team! What are some of the property amenities at Sandals Barbados? courteous to staff almost always gets the same kind of response. Overall, that was not our experience. Thank you for taking the time to share your review of Sandals Barbados. A staffing issue perhaps? Which popular attractions are close to Sandals Barbados? It is simply delightful to wander around the properties and take in the beauty of the flora and fauna. Are any cleaning services offered at Sandals Barbados? The resort is very clean and the staff are super accommodating. courteous to staff almost always gets the same kind of response. endlessly exhilarating and always spectacular. What are some restaurants close to Sandals Barbados? Not once during the week did a staff member offer us a beverage while we were at the pool or the beach, definitely not what we are used to. Play tennis under the stars. Unwind to the relaxed calypso beat, enjoy the sun & surf and explore sexiness to beauty . The discussion to leave early was the assurance from both of them we could get a credit for 4 nights on a future stay, the manager even said she would extend it out 18 months. to high seas, pick up a boogie board at the beach sports shop. The whole trip has been great! There was no requirement to wear masks while otherwise outside, at a pool bar etc. It was also frustrating at times just trying to. more. We'd just encourage guests to be respectful and comply: the employees are only following rules set by the Barbados government or their employer. 10% of room rate Nightly Resort Fee. It appeared that if you pay for the butler service with your room your odds are significantly higher. All of the employees seem genuine and friendly. The snorkel trips were great. Get any promises from management I writing, dont trust them to honor what your told. For breakfast, we largely stuck to the buffet at Spices as we each like different things for breakfast, but we tried Schooners for the a-la-carte breakfast as well. Lock in the lowest price from these sites. People were singing, dancing and generally having a great time. 20 minute wait. Overcrowded, overprice, overrated. It's too bad that Barbados' Covid restrictions still don't allow for use of the saunas and the full facility, but we understand. However, Sandals Barbados still provides high-quality rooms at a cheaper price. I should note that we are not super early risers and would typically put towels and a book on the sunbeds between 730 and 8am and then go to breakfast. Are there opportunities to exercise at Sandals Barbados? Sandals Barbados: Beautiful location and wonderful people! The most disappointing experience was on Christmas Eve my wife and I were notified that her mother was dying. And yet it shows I was only in Barbados for 4 days but they did take the all the 14000 I spent on that room right to there pocket and didnt even give me the the 8 nights credit. Tripadvisor performs checks on reviews. Thank you so much for your kind comments and for such great feedback, as this is exactly what we love to hear! Lock in the lowest price from these sites. Bartenders Nickolette and Nathan were always willing to make our drink of choice we named the Nickolette to suit our request. We went in the morning after we arrived and only secured reservations for 2 of our 6 remining nights even though the restaurants were half full. So why not spend your days with white sand between your toes. They lure you to the resort with colorful pictures of all the fine restaurants where you can dine and the water sports, etc., but you can't actually access that stuff. While most guests were in compliance, we did see two sets of guests really push back at employees about having to wear a mask. Yes, free parking is available to guests. We will be back! Free Breakfast. We were very pleased with the food offerings on resort. 4.5-star Hotel Class. Don't let the negative reviews get to you. Learn how to kayak, scuba dive or snorkel in azure blue waters. Well tried to book another $14000 usd vacation with sandals they now have no record of this and refuse to honor what we were told. Every day that we wanted them, we got sunbeds on the beach that we were happy with. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. We had two great experiences at Sandals before COVID, but Sandals has gone the way of the cruise ship industry, getting bigger and bigger and offering less and less. As the only resort on the island dedicated exclusively to couples, Sandals Barbados provides an idyllic refuge for you to recharge and reconnect with the one you love. - Spa I had a pedicure with Danica (who was lovely to chat with and did a great job on the pedicure) and we had a couples deep relief massage in the cabanas at the spa on the Royal side, which was excellent, but we forgot to write down the names of the therapists, so we can't extend our thanks (they were a man and a woman and we are certain that both of their names began with "A"). After dinner was often spent at the Merry Monkey. This was one of the best vacations we've ever taken! Our room was good size with a nice balcony overlooking the Cafe' de Paris. Special mention to the following staff for making our time at their restaurant or bar more special due to interesting conversation and lovely service: - Ranisha at Chi. As the only resort on the island dedicated exclusively to couples, Sandals Barbados provides an idyllic refuge for you to recharge and reconnect with the one you love. The food was excellent. For breakfast, we largely stuck to the buffet at Spices as we each like different things for breakfast, but we tried Schooners for the a-la-carte breakfast as well. It is simply delightful to wander around the properties and take in the beauty of the flora and fauna. Play tennis under the stars. Nearby attractions include St Lawrence Gap (0.3 km) and Barbados Board Rentals (0.5 km). I tried to get a Hobiecat--they had like 8 of them--but you couldn't go out without a "captain" on your first trip, there was only ONE captain, and it was only between 9:30 and 3:30 pm, and you could only get 15 to 20 minutes, and you had to sign up in advance. One new offering this time were solo artists playing around the resort: we enjoyed a saxophone player at the Sky Bar one night and a guitar player and a singer on separate nights near Spices/Schooners. Its an easy beach to walk and enjoy the waves hitting your feet as get some exercise. All the Sky bar staff for their entertainment and mixing of great cocktails. The daytime DJ around the infinity pool on the Royal side kept things rocking. There were beach games, beach and pool volleyball, dance lessons, crafting activities, a piano player and sing along at the Oyster Bar (I think nightly) and nightly entertainment on the main stage on the Royal side. Our room had a balcony with tranquillity tub overlooking the lagoon and lush gardens. I didnt write this review for sympathy just to make others aware they dont do what they say. Several went out of their way to ask "How is your vacation?" We had two great experiences at Sandals before COVID, but Sandals has gone the way of the cruise ship industry, getting bigger and bigger and offering less and less. Date Filmed: March 21, 2022Hello Happy Travelers!Welcome to Barbados! Get lost in 10 acres of tropical gardens. There are more places to choose from in the, Frequently Asked Questions about Sandals Barbados. We were, however, frustrated by our inability to book nightly dinner reservations. Entertainment was ok and sarvice was definitely like others have said hit or miss. Does Sandals Barbados offer any business services? After all, this is paradise Sandals Barbados-stylewhere every enchanting day and magical night encourages you to live life well. Does Sandals Barbados offer any business services? problem booking restaurants but overall our personal favourite was the Italian where no booking was necessary. Stacey at La Parisienne always provided excellent service. After dinner was often spent at the Merry Monkey. We are so glad that we did as the trip was wonderful! It was also frustrating at times just trying to. I suspect that if you want specific sunbeds at the Infinity pool on the Royal side, you may want to get up a bit earlier. Book Sandals Barbados, St. Lawrence Gap on Tripadvisor: See 5,495 traveler reviews, 6,529 candid photos, and great deals for Sandals Barbados, ranked #9 of 12 hotels in St. Lawrence Gap and rated 4.5 of 5 at Tripadvisor. Our fridge was restocked with the beers I requested every day. The saying that you attract more bees with honey than vinegar is apt: being polite and. We ate lunch most days at either the Mariner or at Neptune's (fish sandwiches at both are really nice! Yes, Sandals Barbados offers an airport shuttle for guests. We ended up coming back as we had four trips cancelled to due to Covid (three by government decree and one by the airline cancelling its service to another island we were booked at). The room was exactly as advertised. We went in the morning after we arrived and only secured reservations for 2 of our 6 remining nights even though the restaurants were half full. We were also delighted to note that the hospitality of our team members was an outstanding aspect of your experience. Towels were also plentiful and we had no trouble finding towels at any time of day. To our butler team..Tony, Rahyeme and Tremayne! To our butler team..Tony, Rahyeme and Tremayne! We like the sound of the waves, so we picked the beachfront building. Enjoy the freshest seafood and best rum punch this side of heaven. Your review is greatly appreciated, and we do hope that we will be welcoming you back to one of our resorts in the future! Most of the changes we make at the resort level are a direct result of the feedback we received from our guests; therefore, we request that you please respond to the private message that was recently sent to you for a few additional details. Another great vacation at Sandals. Couple specific shout outs To the scuba dive team! What food & drink options are available at Sandals Barbados? We had a room facing the main pool and the ocean, but we couldn't use the balcony or leave the doors open because the music was so loud and it went until 10 pm. ), but wandered back to Heart & Sol one day and should have done so earlier to be able to eat there more often. Drinks were all premium brands. It had been four years since we had been here and the foliage that was newly planted at the time has filled in. Food, drinks, water sports, entertainment - and even the resort's bowling alley it's all included, always unlimited. I tried to sign up first thing Monday, but they said it was too early--come back "later," but when I returned 30 minutes later, there were 6 people signed up ahead of me. Thank you for all the special attention to details and us never left wanting for anything!! Our experience and interactions with employees overall, from servers in restaurants, bartenders, grounds keepers, the front desk, concierge and housekeeping was very positive and that was very much appreciated. We will never do Sandals again. We always embrace feedback, positive as well as negative, as it presents an opportunity for us to review our operations and improve where necessary. The resort is Beautiful, beach is great and grounds were impressive. Many new dining experiences to choose from. The speakers were aimed right at our room. Everyone was engaging and hospitable including housekeeping staff, night managers, wait staff. We'd just encourage guests to be respectful and comply: the employees are only following rules set by the Barbados government or their employer. Are any cleaning services offered at Sandals Barbados? How does he know the words of so many varied songs and the accompanying music as well? ), but wandered back to Heart & Sol one day and should have done so earlier to be able to eat there more often. Located on pristine Dover Beach where the Caribbean meets the Atlantic and endless sunshine is accompanied by gentle ocean breezes, Sandals Barbados invites you to surrender to the calypso rhythms of paradise. They take you to a protected cove where the seas are not rough. I didnt write this review for sympathy just to make others aware they dont do what they say. Does Sandals Barbados have an airport shuttle? We went in the morning after we arrived and only secured reservations for 2 of our 6 remining nights even though the restaurants were half full. We ended up coming back as we had four trips cancelled to due to Covid (three by government decree and one by the airline cancelling its service to another island we were booked at). Located on pristine Dover Beach where the Caribbean meets the Atlantic and endless sunshine is accompanied by gentle ocean breezes, Sandals Barbados invites you to surrender to the calypso rhythms of paradise. We remain dedicated to offering a service where we go above and beyond for our guests and we very much appreciate your feedback. We did get to the Japanese restaurant our last night at 6 pm. We always embrace feedback, positive as well as negative, as it presents an opportunity for us to review our operations and improve where necessary. How does he know the words of so many varied songs and the accompanying music as well? Sandals Royal Barbados rooms are better equipped, each having a tranquil tub on the balcony, and the rooms are more spacious. Food and service was perfect. I have to agree with his comment about the hobie cats though and that needs to be sorted as water sports are mentioned as an attraction so they should be available, weather permitting. Get lost in 10 acres of tropical gardens. It was the same with the water sports: the snorkel trips were only available on Tuesday while we were there, and only at 8:30 in the morning. The hobie cats were available to go out most days. Our staff is ready to welcome you to paradise with open arms. Hello, and thank you for taking the time to share your review of Sandals Barbados. We had a great time on the E-bike tour and sunset cruise with Silvermoon. Whatever hes paid hes worth double. There were plenty of sunbeds still open on the beach when we returned from breakfast and even some still around the pools on the Barbados side at that time too. more. The speakers were aimed right at our room. Sandals Barbados, St. Lawrence Gap: See 5,448 traveller reviews, 6,421 user photos and best deals for Sandals Barbados, ranked #9 of 12 St. Lawrence Gap hotels, rated 4.5 of 5 at Tripadvisor. They were friendly, helpful and went out of their way to make sure our needs were met. Every day that we wanted them, we got sunbeds on the beach that we were happy with. - Restaurants/Food/Service We had read about atrociously slow service in online reviews before we came. We look forward to hosting you again soon. Claim your listing for free to respond to reviews, update your profile and much more. We had a room facing the main pool and the ocean, but we couldn't use the balcony or leave the doors open because the music was so loud and it went until 10 pm. Your review is greatly appreciated, and we do hope that we will be welcoming you back to one of our resorts in the future! Yes, Sandals Barbados offers airport transportation for guests. I really wanted to be loyal to the brand but this experience really stung. - Restaurants/Food/Service We had read about atrociously slow service in online reviews before we came. Every restaurant had a wait of some amount except for the pizza or other fast food places. We walked round the whole site and found more than the two pools mentioned by the previous reviewer. This was the most informative dive team on the reefs, history of the sites and aquatic life. Please accept our sincerest apology for the inconvenience you would have experienced, as this is certainly not the vacation we wished for you. - Covid Protocols: We're all sick of Covid, masks, hand sanitizer etc., including the employees at the resort. Our room was good size with a nice balcony overlooking the Cafe' de Paris. Special mentions to these staff: Chantal who was working alone at the swim up bar but managed to serve everyone with a smile. Yes, guests have access to a business centre and meeting rooms during their stay. I tried to get a Hobiecat--they had like 8 of them--but you couldn't go out without a "captain" on your first trip, there was only ONE captain, and it was only between 9:30 and 3:30 pm, and you could only get 15 to 20 minutes, and you had to sign up in advance. When we arrived on Saturday, all of the "reservation only" restaurants were booked both that night and the next, and for later days you could get only 5:30 or 9:30 pm for the ones we wanted. We walked round the whole site and found more than the two pools mentioned by the previous reviewer. - Sunbed and towel availability: Prior to arriving, we read online reviews complaining about the lack of sunbeds. We like the sound of the waves, so we picked the beachfront building. Hello, and thank you for taking the time to share your review of Sandals Barbados. The seas and winds were strong most of the time we were there. We needed a getaway, we've really enjoyed the combined properties in Barbados before, so decided to come back. Our room was good size with a nice balcony overlooking the Cafe' de Paris. The Sandals Barbados resort is lovely with perfectly manicured grounds and plenty of restaurants and bars. - The Beach There was a lot of seaweed in 2018. A few staff members really stood out to us for going the extra mile, namely Corie (bell staff), Duane (front desk) and Kinesha (bartender). All the employees were friendly. The selection of your room is based upon availability. Sure, there were a couple nights when service could have been described as slower than we would have wanted, but we took those as anomalies. Or simply relax to the sounds of Green Monkeys playing in the palm trees at sunset. We had a great time on the E-bike tour and sunset cruise with Silvermoon. And Dale the amazing pianist and singer. Overall, that was not our experience. We have been to Sandals Barbados in 2015 and to Sandals Royal Barbados in 2018. Yes, free parking is available to guests. They take you to a protected cove where the seas are not rough. Sandals did provide a $200 credit for our inconvenience. Though I wish I had recorded more, these are some standouts: David the Maitre d' at Butches Steak House, Bukkiah (Food and Beverage at Neptune's - he is a consummate professional), Philip (boat captain) and Nathan (diver), Diana from (housekeeping), Sagine (wait staff at Butches Royal), Hakeem (waitstaff at Porto Fino). The resort is very clean and the staff are super accommodating. We recommend calling ahead to confirm details. They had no idea how long that would take, and said I should just sit there and wait. Thank you Sandals for ruining the respect I had for you brand and renewing any skepticism I had for a large uncaring brand. We particularly enjoyed the aqua fitness with Ian: he's got an infectious energy and provides a great workout at the Infinity Pool at 11am on weekdays. This makes it one of the most affordable Sandals resorts. That was not our experience. - Overall: If you are looking for perfection for every minute of your day or every interaction on resort, you will likely be disappointed. When we did call, it made no difference what we asked, we were put on hold. The food was great. Another great vacation at Sandals. We particularly enjoyed the aqua fitness with Ian: he's got an infectious energy and provides a great workout at the Infinity Pool at 11am on weekdays. The seas and winds were strong most of the time we were there. When we arrived on Saturday, all of the "reservation only" restaurants were booked both that night and the next, and for later days you could get only 5:30 or 9:30 pm for the ones we wanted. As the only resort on the island dedicated exclusively to couples, Sandals Barbados provides an idyllic refuge for you to recharge and reconnect with the one you love. more. Yes, Sandals Barbados offers airport transportation for guests. The din was unbearable. I should note that we are not super early risers and would typically put towels and a book on the sunbeds between 730 and 8am and then go to breakfast. We had a FABULOUS time! That was not our experience. People wanting specific sunbeds vs. there being no sunbeds available, are two different issues from what we saw. One day the building was without water which made getting a shower challenging. - Our room We stayed in the Beachfront Penthouse Club Level Suite with Balcony Tranquility Soaking Tub. problem booking restaurants but overall our personal favourite was the Italian where no booking was necessary. 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