This response is the subjective opinion of the management representative and not of Tripadvisor LLC. However, we are happy that this did not affect your stay and sleep quality. Once again, Thank you for choosing us and we hope to see you again soon. The hotel does have direct access to a very small beach but Bacolet Bay is just a short walk away or a 15/20-minute drive will take you to Pigeon Point or the popular Caribbean-coast beaches. The biggest issue for me at the hotel was the food in the evening. Starfish Tobago Resort, Plymouth, Trinidad And Tobago. We have stayed at the hotel twice since it re-opened and on both occasions have been highly impressed by the friendliness of the staff and the excellence of the catering. Most importantly, the room was very clean and was service daily. Looked at Turtle rooms. We appreciate you taking the time to share your experience regarding your stay with us. The rooms were spread along a strip of land next to the beach. Toilets always clean. Maximum Occupancy: 3 adults or 2 adults / 3 Children. I do agree that there is still room for improvement in certain areas and we will continue to work towards this. After many years in limbo, we suspect that the hotel is now ready to resume its rightful place in the echelon of top Tobago hotels. We did experience some challenges with basic supplies as most of these supplies are shipped from Trinidad. For what we paid for this holiday we weren't expecting the world from the hotel but it was clean, the beds were comfortable so not sure what else i could ask for. There was no loud music around to pool and the evening entertainment finished at a civilised time. We had an excellent holiday. The beds are very comfortable and you can hear the waves which is lovely to fall asleep to. A thorough inspection was conducted by the maintenance department, and both units seem to work according to the stipulated standard. [read more], 11 properties found - you are viewing page 1 of 3. Regards, Janelle, Good stuff: Nice room - very good air conditioning. With a private beach of white sand and delicious warm water,Starfish Tobago Resortis ideal for a family holiday or a romantic retreat in the Caribbean. We liked the ground floor with direct beach access. Nothing at all for them apart from the pool. Our holiday was totally destroyed by a drunken family, During the week things were fine. Many travellers enjoy visiting Fort King George (6.4 km), Fort James (0.7 km), and Courlander Monument (0.6 km). But he stuck to the same menu constantly .Tobago is a stunning country, shame we spent so much money upgrading too what a waste. Call us for Winter Deals Call Us Reserve Now Photos & Overview Room Rates Amenities Map & Location Guest Reviews FAIR 3.6 417 reviews Complimentary Breakfast from $195 per night There was no loud music around to pool and the evening entertainment finished at a civilised time. I certainly hope this hotel gets the attention guests are pointing out.No snacks, ice-creams etc for children . This is the version of our website addressed to speakers of English in United Kingdom. Not enough umbrellas so got reserved from 7am! Needless to say, we will never go back, and hope our experience help other customers dont make the same mistake. My wife and I booked the hotel for six days, to spend New Years Eve. We apologize for the miscommunication of being asked for proof of vaccination during check in; the resort has since lifted the need for the requirement entirely. Starfish Tobago aceita estes cartes e reserva-se o direito de reter um valor temporariamente no seu carto antes da chegada. The other issues highlighted with regards to the room have been addressed with our Housekeeper with the intention of dealing with them where necessary. Breakfast omelets were good and lunch at the beach bar was ok but a limited menu. The selection was very minimal. We had a very nice room on the ground floor right on the. The beds were very comfortable. Custo: Gratuito, Estacionamento gratuito e pblico disponvel no local (no carece de reserva), Salo/rea de televiso partilhados, rea especfica para fumar, Ar condicionado, Proibido fumar em todas as reas, Servio de despertar, Aluguer de carro, Quartos familiares, Comodidades de engomadoria, Comodidades para pessoas com mobilidade condicionada, Quartos para no fumadores, Ferro de engomar, Servio de despertar/relgio despertador, Servio de quartos, Aluguer de bicicleta, Eventos desportivos (transmisso), Atuaes/msica ao vivo, Passeio ou aula sobre a cultura local, Jantares temticos, Praia, Entretenimento noturno, Clube infantil, Comodidades para desportos aquticos no local, Equipa de entretenimento, Snorkelling, Equitao, Mergulho, Ciclismo, Canoagem, Windsurf, Karaoke, Tnis de mesa, Bilhar, Pesca, Campo de golfe (a menos de 3 km), Papel higinico, Toalhas, Banheira ou duche, Casa de banho privativa, WC, Produtos de higiene pessoal gratuitos, Secador de cabelo, Banheira, Duche, Televiso de ecr plano, Canais por satlite, Telefone, Televiso, Caf/cafetaria no local, Fruta, Vinho/champanhe, Buffet adequado para crianas, Refeies para crianas, Menus especiais dietticos (mediante pedido), Pequeno-almoo no quarto, Bar, Courlanders Deck, Comodidades para fazer ch e caf, Mobilirio de exterior, Frente praia, Terrao para banhos de sol, Comodidades para churrascos, Ptio, Varanda, Terrao, Jardim, Roupa de cama, Roupeiro ou closet, Relgio despertador, Piscina exterior, Piscina para crianas, Pedicura, Tratamentos capilares, Servios de beleza, Guarda-sis, Cadeiras de praia/espreguiadeiras, Servio de concierge, Sala para bagagem, Balco de turismo, Servios de cmbios, Receo disponvel 24 horas, rea de jogos interior, Jogos de tabuleiro/puzzles, Babysitting/servio para crianas, Servio de limpeza dirio, Servio de engomadoria, Limpeza a seco, Lavandaria, Fax/fotocopiadora, Comodidades para reunies/banquetes. We also done a boat trip to the "Nylon pool" and then had BBQ on "no mans land " . 1,585 reviews #1 of 2 hotels in Scarborough Location 4.2 Cleanliness 3.7 Service 3.5 Value 3.7 For an all-inclusive escape, Starfish Tobago Resort has everything that you're looking for. So, we decided to cut down our stay because did not like the hotel. Regards, Janelle. 3.Bathroom had lots of faults.i.e. We hope to welcome you again in the near future. We didn't have trouble getting something good to eat though. Own or manage this property? See more questions & answers about this hotel from the Tripadvisor community. Se voc encontrar uma tarifa mais baixa para este estabelecimento em outro site, apresse-se e entre em contato com nossa equipe de atendimento ao cliente, atravs do nosso contato de. Starfish Tobago Resort. Management told us that their policy did not allow refunding the nights not used. delightful private beach. As a result, various goods, including concentrated orange juice, ran low on the island, disrupting the usual flow of supplies between Trinidad and Tobago. Janelle, Gabriel, sheryl, morning restaurant staff, Thank you for choosing the Starfish Resort for your recent vacation to Tobago, and we would like to assure you that we do take every guest comment or complaint very seriously as it serves to guide our efforts to improve on the not-so-perfect aspects and in the areas where we are certainly capable of doing better. The beach here is absolutely lovely. This family oriented resort welcomes holidaymakers of all ages, and the friendly staff diligently see to your every need. We are sorry to hear about your recent experience at the resort. Damien & Gabriel: best Pina Coladas, hands down. We reported a couple of issues with our room on the first day and the excellent maintenance team resolved the problems within a few hours. We did give tips and asked them to share but this was not the case. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Contact us H-REZ.COM Starfish Tobago Resort *** Courland Bay, Plymouth, Trinidad And Tobago, Book online now. When night falls, just enjoy a pina colada at the cocktail bar whilst witnessing the best sunset on earth. Your suggestion on tipping will be passed on to the management team for consideration. Regards, Janelle, First things first, take anti mosquitos spray. The All inclusive concept is good value, especially when considering the cost of eating in local restaurants which . Felt like family Elvis the taxi driver brilliant ( ask at reception) Pool clean, gardens wonderful, setting, location perfect Rooms very dated BUT we was not expecting 5 star at all Infested with ants Mattress full of rust Had to unplug fridge at night because of the noise Had to turn a/c off at night because of noise Woke up every morning with the floor wet through in the room! Tea/ coffee not replaced at all in room( remember upgraded!) The rooms were a little dated, but the fact that the hotel has had no income for 3 years due to covid must be a factor in this. For an ideally located, great value, All-Inclusive Saint Lucia escape, look no further than Starfish St. Lucia (formerly Papillon St. Lucia by Rex Resorts). Starfish Las Palmas Address: Avenida 1ra entre 60 y 64, Varadero, Cuba, 42200 Phone: +53 45 623507 Information: reserva@gcpalho.gca.tur.cu Weddings: 1-877-957-4051 press 2 or weddings@starfishresorts.com Groups: 1-877-957-4051 press 3 or Vladimir.Padron@bluediamondresorts.com Starfish Montehabana Using the shower the whole room smelt of sewage ( this was never rectified the whole of our stay )and on one occasion we had to report the issue of water and toilet didnt take away waste. Overall the location is great and there's a lot of potential. Tobago Hibiscus Golf Villas & Appartments. We took some trips out whilst we were there. The servers are mostly friendly. Showing estimated rates per night in US Dollars, The Blue Haven Hotel is Tobago's premier boutique hotel. Beachfront and poolside bar with lovely views of the sea and the beach with swim-up counter. The resort is a little older, but still very clean. Le Grand Courlan Spa Resort: Good location but hotel needs a refresh - See 609 traveller reviews, 506 candid photos, and great deals for Black Rock, Tobago, at Tripadvisor. Their consumption at the buffet certainly did not affect the supply or availability of food for the other guests. Please note that we are unable to accept a third party credit card, or else where the name on the card does not match the name of the guest travelling. We are pleased to know that most of our staff members continue to provide exemplary service, and your salutations will be conveyed accordingly. Whilst it is pleasing to know you enjoyed the food options at D'Bay Grill, I am also sorry to read that the contents at the main restaurant was not up to your standard during your visit. The fridge was filled with soft drinks at the beginning of our stay but was not refilled during the week. Starfish Tobago Resort Courland Bay, Scarborough, Plymouth, Tobago Free Cancellation Reserve now, pay when you stay $169 per night Mar 23 - Mar 24 This hotel features 2 bars/lounges, a poolside bar, and a restaurant. As comodidades de spa e ginsio deste alojamento esto indisponveis devido ao Coronavrus (COVID-19). Top-rated beach nearby +38 photos This oceanfront resort is set in Scarborough, Tobago, just 5 miles from the city centre. Open the detailed information page of any property and use the Shortlist button to add or remove that property from your personal shortlist. The room was lovely and spacious with a wonderful sea view. I do agree that parts of the hotel are dated as it is a basic 3 Star late 70's Caribbean hotel with no frills. It was idyllic and perfect. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Rooms are very dark, electrical outlets are not standard, and they dont have converters. Dated and worn rooms but part of the charm. Certainly after 10 days I nearly fainted from lack of protein /iron Got given stale breadroll and 2 pieces of cheese for my main evening meal. This oceanfront resort is set in Scarborough, Tobago, just 5 miles from the city centre. Wonderful to know that Sheryl and her team continues to provide exemplary service and your mention of this will be conveyed accordingly. - See 1,586 traveler reviews, 1,595 candid photos, and great deals for Starfish Tobago Resort at Tripadvisor. The comment on the staff seems odd because the CSR forms, which were filled out by 88.7% of the departing guests for the same period of your stay, reflect an overall rating of 89.4%. There is some important information we would like to share with you as you continue your booking. Loved our stay but dont expect 5 star. Pool is lovely but needs a little TLC. [read more], The Bacolet Beach Club is located on Tobago's Atlantic coast, in Bacolet, a residential suburb of Scarborough. This was our 4th Starfish resort, so knew, more or less, what to expect. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. They offered nightly entertainment, that never materialized. This myTobago guide offers unbiased information and opinion about Starfish Tobago. Spend some time exploring the area's activities, including golfing. They had a getto blaster sound system to deafen all the guests and made everyone's life hell. The upgrade included mini bar which was to be restocked everyday 3 out of 14! Building works left half done Unhappy and unfriendly staff in most areas - again rumour had it that they hadn't been paid? Hotel is located in a beautiful spot with amazing surroundings very magical with the gardens beautiful flowers hummingbirds and wildlife. One had a broken switch which made it difficult to turn on and off.Again reception was made aware but no action taken .Lot of space to hang clothes in wardrobe plus draw space . Soup kettle not even plugged in. Check in was very quick and efficient and we were shown to our room. Yes, guests often enjoy the ocean view available here. , hairdryer and toiletries.Telephone did not work, reception was aware but no attempt to fix it. Starfish Tobago Resort: Don't expect 5 star but go with the flow and it's great. Courland Bay, Tobago, 0000 Scarborough, Trinidad e Tobago. We would definitely return. The Sunwing rep, Eva, has gone far beyond her duties to help us. Lots of chatty guests, lovely advice, Beach people are no harm and lovely conversions. The fish choice was Tuna Baracuda.Marlin. Starfish Granada Resort: Value for money - See 2,347 traveler reviews, 2,856 candid photos, and great deals for Starfish Granada Resort at Tripadvisor. Keep up-to-date with all things Kenwood Travel by following our social media channels. In addition, during the period of your stay, there were 774 guests in the hotel, with 60%75% using the pool, and no issues were reported. 9.The food was always cold even. However, there will be unforeseen stuff or issues that may pop up from time to time, like in any establishment, and we will make an effort to have them sorted out in the quickest possible time. There is no central light in the main part of the room but lamps. All of your staff are amazing: Reception Team you go out of your way to accommodate guests requests thank you, Bar staff your cocktails and drinks amazing, House Keeping fantastic the best I have ever experience, gardens what can I say fantastic! Review of Starfish Tobago Resort Reviewed January 1, 2021 My wife and I booked the hotel for six days, to spend New Years Eve. One couple we noticed put their towels out before 7:00am to grab their favourite spot but often didn't use the sunbeds till the afternoon. The manager can't control the drunks. Grilled fish was better. Room was dated but great location right on the beach. Plugs are a mixture of USA type and standard UK type . The hotel is located by the beach. It was nice to have nightly evening entertainment that was very enjoyable. In 2 weeks my husband wouldnt chance the waves. Por favor, observe que todos os Pedidos Especiais esto sujeitos disponibilidade e que podero acarretar custos adicionais. A thorough inspection was conducted by the maintenance department, and both units seem to work according to the stipulated standard. There are more places to choose from in the, turtle beach by rex hotel scarborough, turtle beach tobago, turtle beach rex resorts, turtle beach hotel tobago, Lock in the lowest price from these sites. All-inclusive rates are available Rooms feature flat-screen TVs, mini-fridges, and private balconies/terraces Spacious, full-service spa with massage, sauna, and hydrotherapy bath Decent, older gym with a selection of cardio, strength, and yoga equipment Free self-parking in a secure lot Free Wi-Fi in common areas Cons Read more Suggest edits to improve what we show. Dinner is in the main restaurant. Your criticisms of the food are noted, and our Chef and his team are always working on enhancing the offerings. Food was freezing. If, however, youre looking for a nice peaceful relaxing holiday on the beach, I recommend it. Rum punches on arrival. Check in quick with a rum punch. Once again, we are sorry to read about your experience and should you choose to stay with us again, we hope to deliver on all counts. island. The food was average to good & wine was good! Book by 25th April 2023 and save up to 45% off your accommodation costs, plus an extra 5% on select dates. 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