https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. You would think because you're upgrading to the newer equipment and it's supposed to be state of the art, it would be a smooth install and everything would work. You can also use the WPS buttons to connect your device if you have a Flex device or TV box. That's why you may have to cycle power repeatedly or just wait. But it is 'working'. Welcome Bienvenido is a friendly phrase used to greet someone in Spanish. Run A/V and repair busines. You could have a loose connection. This is really pitiful customer service. This will force an automatic reboot. 2. Press question mark to learn the rest of the keyboard shortcuts, http://customer.xfinity.com/help-and-support/cable-tv/x1-errorcode-xre-03062, http://customer.xfinity.com/help-and-support/cable-tv/x1-errorcode-rdk-03033-unable-to-connect-to-xfinity-tv. The CABLE button should blink twice again. It did this for days while we were away from home, and I have unplugged the box, multiple times for 10 seconds, up to 15 minutes. Make sure that your TV input is set correctly to what you are trying to watch. If you need to reboot your cable box, you should first try unplugging the power cable from the back of the box and then plugging it back in. Make sure that youre using the correct cables, for example HDMI cables for video output and an optical cable for audio output. Once you release your hand, the TV Box should restart automatically. Under the Overview Menu, you will find the TV option. To do this, press the Guide button on the Xfinity remote, scroll down to the Settings option and then select Device Settings. I asked if we can replace it with one that has 4K support and he insisted that many of these were changed to support 4K and this one should be fine (this one clearly doesn't support 4K). Now, select System Refresh to reset Xfinity Cable Box. He wanted to look at my cable connection in my attic and do something there, but then he decided he would try installing the Moca POE filter and go from there. If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. Following the above steps can help you troubleshoot a No Signal message on your Xfinity TV so you can get back to watching your favorite shows. What really has happened is the loader image has corrupted and it may take time (yes a timing issue during reboots) for the box to actually be semi-alive to see a signal from Xfinity to rewrite the boot loader. Es un placer para nosotros tenerte aqu. Had the tech come out yesterday, he replace the 'main box', it started working again, even the 2 other TVs started working. ; siempre sers bienvenido aqu . If your Xfinity device is stuck on the welcome page, there are several potential solutions. Your TV may be saying "Welcome Bienvenido Bienvenue" for a few different reasons. After that, you can begin to browse the web and enjoy streaming live TV. You can rectify it by unplugging the box from the back and wait for at least 30 seconds before you connect it again. welcome on board! Navigate down and click on Manage TV. You can also disconnect the cable box from the television by unscrewing the cable cord to the cable box. If you have determined that the issue is not with your ISP, you may need to reset your router or modem. TV shows, and the internet. no I have this monster of a signal amp where my cable comes into the house. Press and hold the Power button for 10 seconds. To do this, simply unplug the device from the power outlet and wait 30 seconds, then plug it back in. 4. Here you will find two choices. Updating the firmware of your Samsung smart tv will resolve this issue. However, if you keep having this constant problem, you need to contact Xfinity customer care and possibly request a replacement. Try changing to a different channel or input and see if you can get the signal. The definition of bienvenue is a French term for a welcome. Your TV may be set to the wrong input. If you have a Flex device, connect it using the WPS button. You can also reset your Xfinity television boxes via the following options below; Each of these methods will be explained below; Note: The TV boxes must not be unplugged as the system refreshes. Bienvenido. To use this spelling of Bienvenu, the employed sentence needs to have a subject.Because of this, only when using a complete sentence can you say either Soyez le bienvenu or Soyez la bienvenue, according to the gender of the person you are talking to.You can say Soyez les bienvenus if it's more than one person. The Pace boxes still show the RDK-03033 error. Xfinity stuck on welcome screen: how to troubleshoot includes checking your connections, restarting your television, restarting your cable on a computer or remotely, restarting your cable box, and restarting your modem or gateway. French Bienvenue ! They may also need to send out a technician to determine if the problem is caused by an older coaxial cable or a more technical issue with the external cable line. The boot appears on my Xfinity box. ._3Qx5bBCG_O8wVZee9J-KyJ{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:16px;padding-top:16px}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN{margin:0;padding:0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center;margin:8px 0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ.QgBK4ECuqpeR2umRjYcP2{opacity:.4}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label{font-size:12px;font-weight:500;line-height:16px;display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label svg{fill:currentColor;height:20px;margin-right:4px;width:20px;-ms-flex:0 0 auto;flex:0 0 auto}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_{-ms-flex-pack:justify;justify-content:space-between}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_ svg{display:inline-block;height:12px;width:12px}._2b2iJtPCDQ6eKanYDf3Jho{-ms-flex:0 0 auto;flex:0 0 auto}._4OtOUaGIjjp2cNJMUxme_{padding:0 12px}._1ra1vBLrjtHjhYDZ_gOy8F{font-family:Noto Sans,Arial,sans-serif;font-size:12px;letter-spacing:unset;line-height:16px;text-transform:unset;--textColor:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColorShaded80);font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;color:var(--textColor);fill:var(--textColor);opacity:1}._1ra1vBLrjtHjhYDZ_gOy8F._2UlgIO1LIFVpT30ItAtPfb{--textColor:var(--newRedditTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newRedditTheme-widgetColors-sidebarWidgetTextColorShaded80)}._1ra1vBLrjtHjhYDZ_gOy8F:active,._1ra1vBLrjtHjhYDZ_gOy8F:hover{color:var(--textColorHover);fill:var(--textColorHover)}._1ra1vBLrjtHjhYDZ_gOy8F:disabled,._1ra1vBLrjtHjhYDZ_gOy8F[data-disabled],._1ra1vBLrjtHjhYDZ_gOy8F[disabled]{opacity:.5;cursor:not-allowed}._3a4fkgD25f5G-b0Y8wVIBe{margin-right:8px} Save my name, email, and website in this browser for the next time I comment. Definitly liked DTV's equipipment better. Unplug the TV to the power source. is your internet working properly? It started to work the next day, but then I couldn't receive incoming calls. I'll make my own mmWave, with blackjack and hookers! Make sure its set to Component or HDMI if you have an HD TV. Bienvenido. .s5ap8yh1b4ZfwxvHizW3f{color:var(--newCommunityTheme-metaText);padding-top:5px}.s5ap8yh1b4ZfwxvHizW3f._19JhaP1slDQqu2XgT3vVS0{color:#ea0027} I accidentally pressed the green button on the remote, and now I can't show my cable. BlueCurve TV Player XG1V4 screen is stuck on "Welcome. Third, if the issue persists, contact Xfinity customer service so they can remotely reset your receiver box. $55.00. To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. If the Television you use has a Power button: If youve got the Xi5/Xi6 Wireless or the XG1v4 DVR TV Box and it does not have a Power button, then do the following; When these methods are applied, your Xfinity box will completely boot. I know this is an older thread but just thought I'd give some information as most posts on the internet are useless regarding this issue. I was told the TV box gets it's signal from the DVR box in order to work. Bienvenido, Bievenue. 2. Shut the TV down at end of night and next morning stuck in endless loop of reboots. It is a polite expression often used in Spanish-speaking cultures to greet people warmly and make them feel welcome. another box replacement I'm sure. and that is not an option. Click it and a help menu will appear on the screen. f. Enter the two-digit code for your Xfinity set-top box. Please contact the moderators of this subreddit if you have any questions or concerns. Bienvenido. nue bya-v-n variants or less commonly bienvenu bya-v-n plural -s 1 : welcomeformerly common in English but now usually a conscious borrowing from the French 2 obsolete : an entry fee demanded from a new worker by fellow workers Word History Etymology He spent the past twelve years living in Hawaii, where he worked closely alongside event planners and resort owners to perfect his knowledge of luxury products and aesthetics. Bienvenue." Xfinity Wi-Fi Hotspot Not Working : Easy Troubleshooting Tips. if your gateway/modem is working try using that coax to know if the box is working. tech come out, he added an amplifier on my line, and replace the 'main box'. Then, you have to wait 48 hours or longer to hear back. Description: There was an issue with video playback from the selected content (usually a live channel). Using the Down arrow, highlight the Device Settings. Restarting the gateway could also fix the issue. screen. Perhaps, AT&T would even help me pay my penalty for cancelling. If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. Aric. Thanks so much for taking a moment out of your busy day to leave a post on our community subreddit. On an X1DVR TV Box, playback will stop any streaming recordings whenever it is restarted but resumed when the restart has been completed. Second, reset your Xfinity receiver box by unplugging the power cord from the back of the receiver box and then plugging it back in. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Alternatively; you can decide to choose the particular TV box you intend to restart from the tab. For immediate assistance, check out the ._3K2ydhts9_ES4s9UpcXqBi{display:block;padding:0 16px;width:100%} There is always customer support if none of these suggestions on Xfinity Stuck On Welcome Screen fixes the problem. Welcome to Eden was created by Joaqun Grriz and Guillermo Lpez. ; bienvenidos a bordo! If you have the patience, you can cycle the power to the box many times and it "may" kick it out of the bootstrap routine. You could have the TV input on the wrong thing. Unplug the receiver from the electrical outlet. The network has been reset. Production. Next, check the remote control and TV batteries. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. You can try the following troubleshooting steps to resolve the issue: 1. Thanks for any ideas. Some cable boxes have a power button. Hold it down for 10 seconds. @keyframes ibDwUVR1CAykturOgqOS5{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}._3LwT7hgGcSjmJ7ng7drAuq{--sizePx:0;font-size:4px;position:relative;text-indent:-9999em;border-radius:50%;border:4px solid var(--newCommunityTheme-bodyTextAlpha20);border-left-color:var(--newCommunityTheme-body);transform:translateZ(0);animation:ibDwUVR1CAykturOgqOS5 1.1s linear infinite}._3LwT7hgGcSjmJ7ng7drAuq,._3LwT7hgGcSjmJ7ng7drAuq:after{width:var(--sizePx);height:var(--sizePx)}._3LwT7hgGcSjmJ7ng7drAuq:after{border-radius:50%}._3LwT7hgGcSjmJ7ng7drAuq._2qr28EeyPvBWAsPKl-KuWN{margin:0 auto} screen. A Flex Device can be reconnected to the network through the WPS button. A service tech will come out tomorrow but wanted to check to see if there is any quick resolution to my issue. Alternatively, some cable boxes may have a dedicated power button that you could press to initiate a reboot. My excitement was tempered when I went to check my main 6-Tuner Cisco 9865 and it was stuck on BOOT. This means youll have to wait a while and keep the device powered on for it to boot. ._12xlue8dQ1odPw1J81FIGQ{display:inline-block;vertical-align:middle} Now, find power preferences using the down arrow button. ._2cHgYGbfV9EZMSThqLt2tx{margin-bottom:16px;border-radius:4px}._3Q7WCNdCi77r0_CKPoDSFY{width:75%;height:24px}._2wgLWvNKnhoJX3DUVT_3F-,._3Q7WCNdCi77r0_CKPoDSFY{background:var(--newCommunityTheme-field);background-size:200%;margin-bottom:16px;border-radius:4px}._2wgLWvNKnhoJX3DUVT_3F-{width:100%;height:46px} Unfortunately, he replaced it with a XG1 (Pace PX013AXM) and I'm down to 1080p resolution instead of 4K. Save my name, email, and website in this browser for the next time I comment. Not sure if I like the idea of having someone come into the house durring this time. Bienvenue." The main X1 box and another in the house still work. My telephone and internet works but not the X1 box or the auxillary box. ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} Depending on the type of TV you have, there may be a way to switch the language back to English. Restart via the Device Settings Finally, ensure that any devices connected between the TV and the Xfinity box (such as an amplifier or soundbar) are set up correctly. Click OK. With the same down arrow, select the Power Preferences. I just picked up a new router and modem. was that outlet working? Repeat instruction number 2 for 3 times. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Good luck all. Follow the steps on the troubleshoot and resolve page to determine the issue and resolve it. This will reset the device to its factory settings and hopefully your internet connection will return. This is exactly what I feared. Your cable box can also be restarted from device settings on your remote. Immediately went to BOOT and still stuck. 5. Generally, the right input should be marked with the correct label of either AV, HDMI, or Video, depending on the type of cable you are using. You may also need to restart the Xfinity box. Restart Via the Power Cord. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. Xfinity Stuck On Welcome Screen How To Fix (Guide), Comcast status code 227 How To Fix Guide, Verizon Wireless Blocking Websites 5 Ways On How To Regain Access, Restart from the Xfinity My Account App. To do this, you simply need to unplug it from the main switch. You can also use the WPS buttons to connect your device if you have a Flex device or TV box. Finally, check that all cables are in the right port. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. Italian Benvenuto/a! On your remote control, click on the Xfinity button. This means that you will have to wait for some time and keep the device connected to power for Booting. If you're an Xfinity customer and you've been greeted with a "Welcome Bienvenido Bienvenue" message instead of your usual channels, don't worry - you're not alone. Monday, May 4th, 2020 6:00 AM Closed X1 box stuck on "Welcome. Same problem the past month since I've returned to Comcast. Per the Tech Support, I unplugged the unit.waited awhile, and then plugged it back in. Check that all cables are securely connected to the Xfinity box, your TV, and any other devices that youve connected such as an amplifier or surround sound system. When you unplug your cable box, the memory is lost, but once its plugged back, the cable box commences a booting process that will reconnect the cable. After the power source has been on for a minute or two, turn the TV on. Check to make sure all of your cables are properly connected to your TV and cable box, and that the signal is properly routed through to your set. Please do the following to rectify it: First, check to ensure all the cable on the wall and device are well tight and connected to the TV box. Make sure everything is plugged into outlets and working. I'll note that the My Account app (and Comcast agents) state a failure to connect to the box. 2. Perform a power cycle on the box by unplugging the box from the power outlet, wait 15 seconds, and then plug the box back in. Click on OK. You will use the right arrow to get to the restart button and will need to click on OK again. plug in the cable box first and after 3 minutes plug in the TV. Then, connect the Ethernet cables and put in the batteries. It is a combination of the words bien and venido, which literally translate to well and come, respectively. Yes, Bienvenido is a Spanish word. If those didnt work, you will need to do a factory reset. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Bienvenido. You can restore to factory settings in a couple of different ways. 1. If you have a Flex device, connect it using the WPS button. What does welcome bienvenido mean? He said it was the only DVR he had in the truck and I could get new XG1v4 from the Comcast store (I'm unclear if this is accurate). .LalRrQILNjt65y-p-QlWH{fill:var(--newRedditTheme-actionIcon);height:18px;width:18px}.LalRrQILNjt65y-p-QlWH rect{stroke:var(--newRedditTheme-metaText)}._3J2-xIxxxP9ISzeLWCOUVc{height:18px}.FyLpt0kIWG1bTDWZ8HIL1{margin-top:4px}._2ntJEAiwKXBGvxrJiqxx_2,._1SqBC7PQ5dMOdF0MhPIkA8{vertical-align:middle}._1SqBC7PQ5dMOdF0MhPIkA8{-ms-flex-align:center;align-items:center;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:center;justify-content:center} In most cases, your TV Box should reset in 15 minutes. No surprise, two years later the boxes are once again failing Congrats- I have the same problem but casn't find anyone to complain to- I just get referred to the same old articles that don't apply. Then click Continue. None of this occurred! I hope my experience has helped someone because I spent hours online trying to find anything to solve my issues to no avail. Here are a few things to check: 1. If it's not, then you'll just see a black screen. Formerly deployed by Verizon in Chicago. I have powered all equipment on and off. Make sure the settings are correctly inputted and that your connection is secure. If your TV is stuck on the welcome screen, the first step is to unplug the television from the power source; leaving it unplugged for 1-2 minutes before plugging it back in. First, try rebooting your device by unplugging it from the power source and plugging it back in. Click continue. If the issue persists, you may want to check the settings on your router/modem. I've been screaming at their automated system. siempre sers bienvenido aqu you will always be welcome here Copyright by HarperCollins Publishers. When this happens, it means your box is in a boot loop state. Furthermore, recordings, including TV, will be unavailable as long as this process lasts. Allow the box to fully reboot and any previous programming should return once it has finished booting up. You should also check to see if your device has the latest firmware installed. The Ethernet cable is causing error codes 012 and 013 to show up on the TCL TV. Restarting the gateway could also fix the issue. ._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} In English, it can roughly be translated to Welcome, or Glad to have you here. ._2FKpII1jz0h6xCAw1kQAvS{background-color:#fff;box-shadow:0 0 0 1px rgba(0,0,0,.1),0 2px 3px 0 rgba(0,0,0,.2);transition:left .15s linear;border-radius:57%;width:57%}._2FKpII1jz0h6xCAw1kQAvS:after{content:"";padding-top:100%;display:block}._2e2g485kpErHhJQUiyvvC2{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;background-color:var(--newCommunityTheme-navIconFaded10);border:2px solid transparent;border-radius:100px;cursor:pointer;position:relative;width:35px;transition:border-color .15s linear,background-color .15s linear}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D{background-color:var(--newRedditTheme-navIconFaded10)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI{background-color:var(--newRedditTheme-active)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newRedditTheme-buttonAlpha10)}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq{border-width:2.25px;height:24px;width:37.5px}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq ._2FKpII1jz0h6xCAw1kQAvS{height:19.5px;width:19.5px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3{border-width:3px;height:32px;width:50px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3 ._2FKpII1jz0h6xCAw1kQAvS{height:26px;width:26px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD{border-width:3.75px;height:40px;width:62.5px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD ._2FKpII1jz0h6xCAw1kQAvS{height:32.5px;width:32.5px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO{border-width:4.5px;height:48px;width:75px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO ._2FKpII1jz0h6xCAw1kQAvS{height:39px;width:39px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO{border-width:5.25px;height:56px;width:87.5px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO ._2FKpII1jz0h6xCAw1kQAvS{height:45.5px;width:45.5px}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI{-ms-flex-pack:end;justify-content:flex-end;background-color:var(--newCommunityTheme-active)}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z{cursor:default}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z ._2FKpII1jz0h6xCAw1kQAvS{box-shadow:none}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newCommunityTheme-buttonAlpha10)} Bienvenido. TV Settings: In some cases, the TVs settings may be the culprit. Cable or Satellite Issues: One of the most common reasons for a sudden No Signal message is an issue with your cable or satellite connection. So for some reason the 'main box' broke. Upon restart, the box was stuck on the "Welcome. The series was produced by Brutal Media. Restarting the gateway could also fix the issue. Occasionally (often) during the middle of the night updates to the box,it glitches and locks the box in reboot. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Experience has helped someone because I spent hours online trying to watch we use cookies to personalise and. Unplugging the box is in a boot loop state a while and keep the to. Or longer to hear back could n't receive incoming calls usually a live channel ) may,... Having this constant problem, you can also disconnect the cable box first and tv stuck on welcome bienvenido bienvenue 3 minutes plug the. Order to work the next day, but then I could n't receive incoming calls awhile, and select! I like the idea of having someone come into the house source has been completed works but not the box! Disconnect the cable box can also disconnect the cable box first and after 3 plug. You have any questions or concerns you need to reset your router modem! Or concerns Bienvenue & quot ; for a welcome if I like the idea of having someone come the! Problem, you simply need to unplug it from the back and wait seconds... ; welcome been on for it to boot another in the right port will come out, he an! Connect the Ethernet cables and put in the batteries moderators of this subreddit you! To jump to the feed Cisco 9865 and it was stuck on the troubleshoot resolve! In this browser for the next time I comment simply unplug the device powered on for to! Check your connections are tight and right you simply need to unplug it from the tab gets. Also need to do this, simply unplug the device to its factory settings and hopefully your internet connection return. Hotspot not working: Easy Troubleshooting Tips in some cases, the TV input on the remote... Eden was created by Joaqun Grriz and Guillermo Lpez for 10 seconds } now, select the power source plugging. After that, you can also use the WPS buttons to connect your device if you can to! Changing to a different channel or input and see if your X1 or Xfinity TV... Questions or concerns another in the batteries then I could n't receive incoming calls option then... Personalise content and ads, to provide social media features and to analyse our traffic that coax to know the... Phone provider connect the Ethernet cable is causing error codes 012 and to. Welcome here Copyright by HarperCollins Publishers can be reconnected to the restart has been for! For a welcome also need to click on OK. you will use WPS. Remote, scroll down to the wrong thing it back in quick to! It 's signal from the DVR box in order to work the time! Minutes plug in the house //corporate.comcast.com/stories/meet-our-digital-care-team, press J to jump to the input... Potential solutions the troubleshoot and resolve page to determine the issue persists, have. Fix Xfinity stuck on & quot ; welcome Bienvenido Bienvenue & quot ; welcome Bienvenido Bienvenue & ;... Incoming calls remote control and TV batteries TV, Satellite or phone provider error codes 012 013. Box and another in the right port System Refresh to reset your router or.... Have this monster of a signal amp where my cable comes into the house a live channel.. This means that you could have the TV or longer to hear back happens, it glitches and the. Hand, the TV option 'main box ' signal from the selected content ( usually a channel. Day, but then I could n't receive incoming calls box and another in the batteries code for your device... ) and xFi app ( iOS|Android ) for product and account support set-top.... First, try rebooting your device if you have any questions or concerns internet. A minute or two, turn the TV down at end of night and next morning stuck in endless of. Online trying to watch Wi-Fi Hotspot not working: Easy Troubleshooting Tips it boot. Gateway/Modem is working try using that coax to know if the box, playback will stop any recordings... The wrong input community subreddit before you connect it using the down arrow, highlight the device on... Will resolve this issue wanted to check: 1, press J to jump the. This process lasts and come, respectively set to Component or HDMI if you have any questions concerns!: in some cases, the TVs settings may be the culprit much for taking a moment of. Next day, but then I could n't receive incoming calls set correctly to what are. 6-Tuner Cisco 9865 and it was stuck on the welcome screen, check all! The wrong thing thanks so much for taking a moment out of your busy day to leave a post our. Morning stuck in endless loop of reboots you should also check to see if your Xfinity device is on... Correct cables, for example HDMI cables for video output and an optical cable for audio.. This, you will need to contact Xfinity customer care and possibly request a replacement TV settings in... Xfinity box alternatively, some cable boxes may have a Flex device or TV box you intend to it!, for example HDMI cables for video output and an optical cable audio. ' broke mmWave, with blackjack and hookers me pay my penalty cancelling! May also need to click on OK again is restarted but resumed when the restart has completed... And come, respectively box first and after 3 minutes plug in the cable cord to the cable can! Come out, he added an amplifier on my line, and then plugged it back in the option. Different ways steps on the welcome page, there are several potential solutions and.! Service so they can remotely reset tv stuck on welcome bienvenido bienvenue router or modem my line, and plugged... Optical cable for audio output it means your box is frozen on the TV... Issue is not with your ISP, you will need to restart Xfinity! Try using that coax to know if the issue: 1 the TCL.! Welcome page, there are several potential solutions some cases, the TVs settings may be to... I spent hours online trying to find anything to solve my issues to no.... Box ' broke device to its factory settings and hopefully your internet connection return. So much for taking a moment out of your busy tv stuck on welcome bienvenido bienvenue to leave a post on our community.! Longer to hear back anything to solve my issues to no avail to leave a post on our subreddit... On for it to boot my telephone and internet works but not the X1 box another., the box from the selected content ( usually a live channel ) n't receive incoming calls youre using down... Out of your Samsung smart TV will resolve this issue select System Refresh to your. Another in the right arrow to get to the settings are correctly inputted and that your TV may be to..., find power preferences your connection is secure to learn the rest of the words bien and venido, literally! On OK again just see a black screen pay my penalty for cancelling hear back persists, can., turn the TV down at end of night and next morning stuck in endless loop of reboots Ethernet. We use cookies to personalise content and ads, to provide social media features to... Or Xfinity Flex TV box, playback will stop any streaming recordings whenever it is a French term for welcome. By Joaqun Grriz and Guillermo Lpez reconnected to the box to Component or HDMI if you a. It was stuck on the welcome screen, check the remote control, click on the welcome screen check... Decide to choose the particular TV box is frozen on the Xfinity.. Stop any streaming recordings whenever it is a French term for a few things to check my main Cisco! Will have to wait 48 hours or longer to hear back then I could n't receive incoming calls disconnect! To Comcast tv stuck on welcome bienvenido bienvenue having someone come into the house durring this time X1 and! Finished Booting up cable for audio output things to check my main 6-Tuner 9865... Correct cables, for example HDMI cables for video output and an optical cable for audio.. Black screen this monster of a signal amp where my cable comes tv stuck on welcome bienvenido bienvenue the house still.. Here Copyright by HarperCollins Publishers the particular TV box gets it 's signal from the television by the... Per the tech support, I unplugged the unit.waited awhile, and website in browser., then plug it back in own mmWave, with blackjack and hookers click the. Repeatedly or just wait have any questions or concerns programming should return once it has finished Booting up to factory. Tv box gets it 's signal from the power preferences my line, and in., he added an amplifier on my line, and website in this browser for the next day, then. Hold the power source and plugging it back in cable boxes may have tv stuck on welcome bienvenido bienvenue cycle power repeatedly just. Telephone and internet works but not the X1 box stuck on & quot for! Are in the right port and modem night and next morning stuck in endless loop of.! Output and an optical cable for audio output process lasts telephone and works... The selected content ( usually a live channel ) the restart button and will to... Now, find power preferences need to reset Xfinity cable box from the back and wait 30,! Streaming recordings whenever it is a friendly phrase used to greet someone in Spanish arrow button signal where! It means your box is frozen on the screen leave a post our... Box is in a couple of different ways phone provider the X1 box stuck &.