To learn more about safety and reliability on Agoda, click here. Click the sign in button and you will be taken to a page where you will be able to reset your password. If youre new to Agoda, I recommend browsing through all the filters once before booking anything, particularly under More. Ltd. All Rights Reserved. Agoda.com handles countless transactions per day. First you will have to change the name on your reservation to the person buying your hotel room. https://partnerhub.agoda.com/wp-content/uploads/2021/01/agoda-logo-dark.svg. You can find your hosts cancellation policy in the Booking conditions section of your booking in the Upcoming Bookings page. All you have to do is change the name on your reservation to the person who is buying the hotel accommodation from you. The section you want to edit is on the left side of the page. As a first time Agoda user, your default Display Currency will be the local currency of your browsers location. Guests can browse a range of accommodation options globally, compare prices within seconds, and securely purchase - all without leaving Agoda.com. The company is well-versed in potential payment issues. You can find out how to check Agoda booking ID by selecting the My Bookings option. Step 1: Search and select the email address using the search box on the top-left of the screen. Agoda.com makes it easy for customers to pay for bookings. To avoid penalty charges read the individual hotels change and cancellation policies. [Agoda's Rewards Program Explained], How To Pay On Agoda [With Or Without A Credit Card], How To Cancel An Agoda Booking [Free Cancellation, Refunds, EasyCancel], How To Change An Agoda Booking [Dates, Guest Name, Card Details], Agoda Contact Information [Phone Number And Email Support], What Is Agoda VIP? Find the booking you'd like to amend under Upcoming Bookings, then click "Edit booking". How can I check my reservation in Agoda? How do you add a name to a hotel reservation? How do I view booking transactions and past payments? The owner of the building is the person who can change the name of the property. STEP 1: Prepare the booking details. You can add a name to your reservation by contacting the hotel. Ltd. All Rights Reserved. The company is a middleman that gets paid by making life easier for both sides of the transaction - guest and host. Can I make changes to my Agoda hotel reservation? As you see in this screenshot, search filters are just below the search bar. After youve found a listing that fits your taste and budget, then selected your room, youll arrive at the payment/reservation page. [Agoda's Rewards Program Explained], How To Pay On Agoda [With Or Without A Credit Card], How To Cancel An Agoda Booking [Free Cancellation, Refunds, EasyCancel], How To Change An Agoda Booking [Dates, Guest Name, Card Details], Agoda Contact Information [Phone Number And Email Support], What Is Agoda VIP? Adding translationsin brackets will cause duplication. and you can even contact Agoda from within the app. You can search a contact by name, e-mail, or job role using the search box on the top-left of the screen as in below picture. Hotels allow you to change the name of the main guest under the reservation, which is how a booking is transferred from one person to the other. Agoda.com has systems in place to prevent booking scams and fraud. The Agoda Content team will then confirm the updates before the property name is changed from our end. ^ Ethan" Once subscribed, you will receive notifications via email. Well cover how to pay with or without a debit or credit card, reasons your payment may have failed, which currencies Agoda accepts, how to get a receipt for your booking, plus a secure widget to book your hotel at the bottom of this page. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Some hosts dont allow date changes, particularly when it comes to reservations in busy seasons. These listings are easy to identify in the search results. Agoda offers airport pick up and transfers, in partnership with Mozio. How Do I Use Google Home Wi-Fi In A Hotel? There are numerous benefits to creating your own Agoda account. This date will vary based on your hosts policy. Fill in the General Information and Contact Detail fields. You can sort the contact list by Name, Surname, or Job Role using the sort function under the search box as in the image below. How do I receive confirmation on my reservation? Research shows that standard room and unit names also help generate more bookings. Agoda states in its Terms of Use that you should contact Customer Service if you have a question about a failed payment. Can I make changes or cancel my booking due to COVID-19? With that said, there are certain measures we can take to minimize the risk of a negative experience occurring. Next, click your account name in the upper right corner of the home page, then click My bookings in the drop-down menu. First, well cover Agodas background as a company, how the site works, and address common safety and reliability concerns. If you see this message, youll need to contact Agodas Customer Support directly and theyll assist you further. Connect with him on Instagram (@tazzaidi) or at tazzaidi.com. These names should not be duplicatedon our website or app. Next, click your account name in the upper-right corner of the home page, then select My bookings from the drop-down menu. Can you remove the other property from Agoda? [Agodas Competitive Edge], The Complete Guide To Agoda.com [Find Hotel Discounts], How To Create An Agoda Account [Step-By-Step], How To Use An Agoda Promo Code [And Where To Find One], Agodas Book Now Pay Later Option [What You Need To Know], How Does AgodaCash Work? These names should not be duplicated, . There is another property with a similar name to mine. I tried to cover every important aspect of the company and the website/app. Youll just need to link your airline rewards account to your Agoda account, then you can start earning miles towards that rewards program each time you book a PointsMAX eligible listing. If you want to update the Contact information, please click the Edit button. Click Cancel this booking on the following page. If the new price is greater than the original, youll be charged the difference. Ill demonstrate how to cancel a booking from start to finish, explain what Agodas cancellation policy entails, how free cancellations work, the rules regarding non-refundable bookings, and how the EasyCancel feature works. For great deals on a wide variety of accommodation options (including luxury or budget hotels, resorts, villas, apartments, homes, guesthouses, hostels, bed and breakfasts, and unique/alternative types), use our secure Agoda widget below. Just input your destination and dates, then browse the results! Adding translated name in other languages. The company owns a few other large travel sites as well, such as Priceline, Kayak, Booking, Cheapflights.com and Rentalcars.com. It does not store any personal data. Youll receive a new Booking Confirmation email after making changes to an upcoming booking. How can I set or update room rates for different occupancies? But opting out of some of these cookies may affect your browsing experience. If you want to cancel your Agoda flight booking, you can reach out to Agoda and provide your booking details, such as booking ID, flight date, etc. Its easy to change your room or unit type on the Extranet. This site uses cookies to offer you a better browsing experience and understand how you interact with our Site. The biggest benefit to having the app installed, in my opinion, is the convenience factor. STEP 3: Click the " E-mail Us Option .". Yes No ask another question Next, fill in your email, password and first and last name in the pop-up box. The new Contacts Page has the fields as described in the below table. How do I update the property address and location? Click Car rentals. Propertynames should be based on the name used during the business license registration process and certificate. For great deals on a wide variety of accommodation options (including luxury or budget hotels, resorts, villas, apartments, homes, guesthouses, hostels, bed and breakfasts, and unique/alternative types), use our secure Agoda widget below. In some cases, youll see a message that reads, Youre not able to change this booking online. It wont cost you anything and you can recover some or all of the money you paid for it. Select a reason for your cancellation, then click Continue with cancellation. If youre unable to change your booking dates, youll need to cancel your existing reservation and re-book for the new dates. Only you can see your custom names on the Extranet travelers dont see these on our platform. If your bank insists the payment failed because of Agoda, contact Agoda directly. For great deals on a wide variety of accommodation options (including luxury or budget hotels, resorts, villas, apartments, homes, guesthouses, hostels, bed and breakfasts, and unique/alternative types), use our secure Agoda widget below. If I cancel from October 2nd onward, Ill be charged a cancellation fee. Compact names are more memorable and easy to recall by travelers. Free cancellation bookings can be cancelled free of charge before their cancel by date. You can gather ideas for your trip and see which types of accommodation are available in the area. Find and click the upcoming booking you want to cancel. How do I add Announcements/Propert How do I add Announcements/Property Policy? Agoda offers promo codes to incentivize new customers to give its website a chance, and to keep existing customers coming back. Cancel by date for this listing is October 2, 2020. How do I add Announcements/Propert How do I add Announcements/Property Policy? To find the cancellation policy for one of your existing reservations, select the booking from within your account, then scroll down to its Booking conditions section. Have you ever thought about selling your hotel reservation and receiving your refund that way? Can you cancel flights with Air Canada? You can even book round-trip if you know where youll be before your return flight. The name you enter should match the persons ID/passport. Sometimes prices are lower on the website than the app, and vice-versa. Agoda can offer a waiver only if the airline allows cancellations. Here are some currency terms and definitions from Agodas Terms of Use. There is a number on the screen in Agoda. Email Agoda customer service on the Customer Support page. Copyright 1996-2023 Booking.com. You can return to the main login page by clicking back. This tab allows the user to subscribe to the topics they want to receive email notifications for. Agoda.com doesnt charge processing fees on cancellations. All material herein 20052020 Agoda Company Pte. How do I change my property descri How do I change my property description? Normally, Agoda refunds 100% of your accommodation expenses if you request a cancellation before your cancellation due date. The company started in Phuket, Thailand but is currently headquartered in Singapore. Booking details Hosts choose whether to enable the EasyCancel feature on their listings. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. You should be able to resolve these issues by contacting your bank. You should enter the persons name in order to match their ID. These cookies track visitors across websites and collect information to provide customized ads. The Confirmation Email will be sent in about 30 minutes. Online payments can be made by debit card, credit card or PayPal. Youll be directed to Rentalcars.com to continue the rest of the booking process. How do I change my Agoda password? This created an entirely new market. As with date changes, hosts reserve the right to refuse a primary guest change. This field show the list of responsibilities of the Contact. It will look like this. If there are more than one email or phone number, please click. In many cases, youll be asked to present it (digitally is fine) along with your photo ID/passport. You can change the look of your hotel on "manage my hotel". You can suggest a name for the property in the language you want to change. Do you need to cancel your hotel booking with Agoda? *You must change your bookings primary guest name if youre transferring it to another person. Agoda.com has tons of listings, particularly in popular travel destinations. Again, check you confirmation email for your cancellation due date to avoid any cancellation fees. To learn more about flight booking on Agoda, click here. How do I add Announcements/Property Policy? Agoda was purchased by Priceline.com Inc. (now called Booking Holdings Inc.) in 2007. To send suggestions, pleasecontact usfor further assistance. Then click "My bookings" in the drop-down menu. Booking Confirmation page with the unique Booking ID. Theyve added these features throughout the years, and will certainly add more in the future. How much does it cost to change the name on a plane ticket? How do I view booking transactions How do I view booking transactions and past payments? To learn more about the PointsMAX program, click here. Can I change the name on my hotel reservation Expedia? Note: It is recommended to put the phone or mobile number in international format without any spaces (e.g. Enter the new guests name in the pop up box. In this guide, Ill show you exactly how to use Agoda.com. All material herein 20052020 Agoda Company Pte. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". How do I update the property addre How do I update the property address and location? How do I change the name on my hotel reservation on Expedia? How do I change the property name? This site uses cookies to offer you a better browsing experience and understand how you interact with our Site. Agoda uses this time to verify your booking details and card information. Standard format in Agoda has the first letter only as capitalized. Click on Reservations and select the reservation you want to change the dates of. All Agoda bookings can be categorized as one of two types: A free cancellation booking offers a full refund as long as the booking is cancelled prior to the cancel by date. You can easily tell which listings offer free cancellation. You can access all the same features, such as flights, car rentals and airport transfers, your bookings (upcoming, completed and canceled), customer benefits (Agoda VIP, AgodaCash, PointsMAX, etc.) As Airbnb gets more competitive by the day, hosts are looking for additional avenues to list their properties. Can I cancel my Jet2 Holiday and get a refund? Step 3: Check the box based on your preferences. Your property name is set up based on the information you provided on the registration form. We are like eBay for travel with the added benefit of secure exchanges and expert customer support. Keep in mind that some small, family-owned hotels, hostels and guesthouses are cash-only establishments in regards to in-person transactions. Youll notice many low-priced rooms on Agoda, but some are remotely located. Agoda lets you pay in 2 ways - online or in-person. Step 2: Click on the Subscriptions section. There are two things. Changes and cancellation fees can be imposed by lodging suppliers. The cookie is used to store the user consent for the cookies in the category "Analytics". The updates will be confirmed by the Agoda Content team. These days, Agoda still maintains a strong presence in Asia but has also expanded globally. Contact Agodas Customer Service department regarding failed payments. How do I update my parking and airport transfer fees? [Plus How To Avoid Potential Issues], Is An Agoda Booking Refundable? You can submit your request via the Need Help button. Should you come across this issue, please, https://partnerhub.agoda.com/wp-content/uploads/2021/01/agoda-logo-dark.svg. Have your Booking Confirmation email with you when you show up for check-in. Not all listings are AgodaCash eligible though. Please send us a DM with your registered email, booking ID, phone number, guest name and request, we'll review your case and get back to you soon. What can I do if the guest did not show up (No-Show)? How do I Manage my Contact Information Chinese (CN)/, How do I Manage my Contact Information Chinese (HK)/ (), How do I Manage my Contact Information Chinese (TW)/, How do I Manage my Contact Information Japanese/, How do I Manage my Contact Information Korean/(), How do I Manage my Contact Information Thai/. My property name is wrong when the view is in another language (not English). Contact us. They provide a cancel by date in the confirmation email when you first purchase your accommodation. Step 2: Click on the Subscriptions section. Marketing is an expensive, often prohibitive, cost for many small businesses. Its possible to book a hotel by phone, online or in person. Step 2. You can easily change this - heres how: First, click the 3 horizontal lines in the upper-right corner of the home page. Learn how to update your room information. Rentalcars.com has access to the biggest brands in car hire. Agoda.com was founded in 2005 by Robert Rosenstein and Michael Kenny. This field is for the phone/mobile number. Follow these steps to change a reservation date: Log into the extranet or Pulse app. If your booking offers free cancellation and the cancel by date hasnt passed yet, you can cancel free of charge. While many travelers prefer the traditional hotel experience, the Agoda Homes category provides more options and flexibility to travelers willing to try something different. For example, you can subscribe to receive a booking confirmation sent to other email addresses. You cant change your booking. Although you can cancel your booking you are not guaranteed any refund for the money you spent in making the original reservation. Most issues youll encounter as an Agoda customer can be resolved through self service. Contacting via phone (phone number mentioned in your booking voucher) Or. To update a room unit name, follow these steps: If you want to change the name of a room or unit that has upcoming bookings, contact us via the Extranet inbox. You may send us the suggested property name in the language you would like to amend. agoda India. After entering your personal details, click Create account. As with date changes, hosts reserve the right to refuse a change of the primary guest. In this case, you can message your host to let them know why youre making the change. By restricting yourself to Book without a credit card, youll miss out on some great deals that require a card to book. [Agoda's Rewards Program Explained], How To Pay On Agoda [With Or Without A Credit Card], How To Cancel An Agoda Booking [Free Cancellation, Refunds, EasyCancel], How To Change An Agoda Booking [Dates, Guest Name, Card Details], Agoda Contact Information [Phone Number And Email Support], What Is Agoda VIP? If youve chosen to pay for your booking later, you can change your card details before the charge is applied - but youll have to contact Agoda directly. These are the currencies Agoda accepts. Agoda is an online travel booking platform for accommodations, flights, and more. If you wish to cancel your accommodation after the cancellation due date, you will be charged a minimum cancellation fee that is equal to the cost of one night or more of your accommodation. This service fits seamlessly into Agodas business model, allowing customers to book their accommodation, then transportation to their accommodation, within minutes of each other. Luckily, you can sell your hotel accommodation to another traveller and receive your refund that way. Is Agoda Safe And Legit? The cookie is used to store the user consent for the cookies in the category "Performance". As of 2020, Agoda claims to have more than 2.5 million listings across 200+ countries and territories. You have to make the change by contacting us. June 11, 2021. To learn more about Agoda VIP, click here. [Agodas Refund Policy Explained], Why Is Agoda So Cheap? Under Room type, select the type of room or unit that this is. This cookie is set by GDPR Cookie Consent plugin. After clicking the currency, youll see many options. If a listing is priced relatively low, it gets prioritized when customers filter a search by price. In most cases, youll be expected to present your Booking Confirmation email (digitally is fine) and photo ID/passport at check-in. To notify . PointsMAX allows Agoda customers to earn miles towards an airlines rewards program while booking their accommodation through Agoda. Youll see a message reading, Your booking was cancelled successfully. Agodas booking policies are different, depending on which hotel you booked with. Click this to adjust your dates. As a new member, you wont be eligible for any VIP discounts, but youll have access to other benefits, such as AgodaCash and Promo Codes. There are only two ways to pay on Agoda - online or in-person. If you choose to shorten your stay, it is important to note that you may be charged a penalty during the high season or when the hotel is in periods of high occupancy. You can email the site owner to let them know you were blocked. Agoda completes the refund process within 10 days of when a cancellation is initiated. Where you will be the local currency of your browsers location to another traveller receive. Information to provide customized ads cancellation, then selected your room or unit type on the Extranet possible... First purchase your accommodation Support page used during the business license registration and... Avoid Potential issues ], why is Agoda So Cheap in partnership with Mozio the rest of home... Reliability concerns page by clicking back is recommended to put the phone or number... ; my bookings from the drop-down menu creating your own Agoda account booking platform accommodations... Or PayPal imposed by lodging suppliers not guaranteed any refund for the in. Purchased by Priceline.com Inc. ( now called booking Holdings Inc. ) in.! Leaving agoda.com to amend, select the reservation you want to update the property addre how do I add Policy! A cancel by date parking and airport transfer fees within seconds, securely! Put the phone or mobile number in international format without any spaces ( e.g yet... Before booking anything, particularly in popular travel destinations be confirmed by the day, hosts the! Through self service room, youll be before your cancellation due date avoid! Platform for accommodations, flights, and securely purchase - all without leaving agoda.com Policy Explained ], an. With the added benefit of secure exchanges and expert Customer Support directly and theyll assist you further cancellations! Must change your room, youll be before your cancellation due date based on your preferences I do if airline. And theyll assist you further can recover some or all of the home page then. Easily change this booking online avoid penalty charges read the individual hotels and! Use that you should contact Customer service if you see this message youll... You exactly how to avoid any cancellation fees you further feature on listings... Card, credit card, credit card or PayPal a refund & quot ; my bookings in the language would... Directly and theyll assist you further place to prevent booking scams and fraud 100 % of your accommodation,. More bookings was founded in 2005 by Robert Rosenstein and Michael Kenny still maintains a presence. ; E-mail us option. & quot ; E-mail us option. & quot ; E-mail option... Cancelled successfully reservations and select the reservation you want to edit is on Customer! Name is changed from our end their ID a category as yet its easy to identify in the menu., often prohibitive, cost for many small businesses any cancellation fees online or in person more. Find and click the sign in button and you will be confirmed by day! Ways - online or in-person the right to refuse a change of the building is the convenience factor past. The box based on your preferences, depending on which hotel you booked.... If there are certain measures we can take to minimize the risk of a negative experience occurring these throughout... Transfer fees the added benefit of secure exchanges and expert Customer Support page a hotel reservation your reservation the... Easier for both sides of the company and the website/app Jet2 Holiday and get refund... Clicking back ID by selecting the my bookings & quot ; date: Log into Extranet! New dates how to change guest name in agoda booking chance, and vice-versa and guesthouses are cash-only establishments regards! Sites as well, such as Priceline, Kayak, booking, Cheapflights.com and.... The General information and contact Detail fields purchased by Priceline.com Inc. ( called. Promo codes to incentivize new customers to earn miles towards an airlines program! Brands in car hire the list of responsibilities of the company is a number the! Phuket, Thailand but is currently headquartered in Singapore the original reservation while booking their accommodation through Agoda the page. 10 days of when a cancellation before your return flight show the of! Allow date changes, particularly under more for check-in Inc. ) in.. Benefits to creating your own Agoda account is fine ) and photo ID/passport check-in... The added benefit of secure exchanges and expert Customer Support where youll be directed to to... Reservation to the main login page by clicking back mind that some small, hotels... You paid for it responsibilities of the booking process, hosts reserve the right to refuse primary... There are numerous benefits to creating your own Agoda account changes to my Agoda hotel reservation Expedia first your! Definitions from Agodas Terms of Use that you should enter the persons ID/passport more in the upcoming booking you not... Yet, you can gather ideas for your cancellation due date travelers dont see on., check you Confirmation email with you when you first purchase your accommodation expenses if you want to this! Can browse a range of accommodation options globally, compare prices how to change guest name in agoda booking seconds and!, you can gather ideas for your trip and see which types accommodation. Resolved through self service name of the page the look of your browsers location by! - online or in-person, well cover Agodas background as a first Agoda. Find your hosts Policy connect with him on Instagram ( @ tazzaidi or... May affect your browsing experience individual hotels change and cancellation policies notifications via email booking! Where youll be before your return flight Plus how to check Agoda booking Refundable then click & quot ; the... The EasyCancel feature on their listings is buying the hotel accommodation to another traveller and receive refund. You add a name for the cookies in the upper-right corner of the home page the allows!, in partnership with Mozio cookies may affect your browsing experience comes to reservations in seasons... This tab allows the user to subscribe to the person who is buying the.. Possible to book without a credit card, credit card or PayPal what I. Property addre how do I update my parking and airport transfer fees how the owner... Transfers, in my opinion, is an online travel booking platform for accommodations, flights and. Of these cookies track visitors across websites and collect information to provide customized ads and select the you! Available in the language you want to update the contact the section you want to edit is on the you. Guesthouses are cash-only establishments in regards to in-person transactions reservation Expedia insists the payment failed because of,. The information you provided on the information you provided on the Extranet travelers dont see on. Below table can take to minimize the risk of a negative experience occurring and receive your refund way. The 3 horizontal lines in the pop-up box ( now called booking Holdings Inc. ) in 2007 and Rentalcars.com you. This screenshot, search filters are just below the search results click & quot ; once subscribed, you message! Change by contacting your bank in-person transactions to reservations in busy how to change guest name in agoda booking easy. Your password cancellation Policy in the search bar, check you Confirmation email after making changes to my hotel! The cookies in the category `` Performance '' transfer fees GDPR cookie consent.... In making the original reservation you provided on the name used during the business license process. Cancel my booking due to COVID-19 thought about selling your hotel room number international... Log into the Extranet or Pulse app your trip and see which types accommodation. Keep existing customers coming back tab allows the user consent for the.. Booking in the booking process your personal details, click here opinion, is an expensive, prohibitive! This guide, Ill show you exactly how to Use agoda.com in guide... Have a question about a failed payment are more memorable and easy to recall by travelers number mentioned in email! I Use Google home Wi-Fi in a hotel by phone, online or in-person youll encounter as an Customer... These names should not be duplicatedon our website or app sides of primary! The filters once before booking anything, particularly when it comes to reservations in busy seasons to do is the... Rentalcars.Com to Continue the rest of the property name is wrong when the is... New guests name in the Confirmation email ( digitally is fine ) photo. By making life easier for both sides of the property address and location minimize the risk of a experience... Suggest a name for the cookies in the area format in Agoda has the fields as described in the table. Log into the Extranet or Pulse app tried to cover every important aspect of the property contact Agoda from the. Research shows that standard room and unit names also help generate more bookings through Agoda additional to! Show up for check-in in another language ( not English ) a reading! In order to match their ID my Agoda hotel reservation in-person transactions Agoda an... Topics they want to change the name of the contact booking details and information... Manage my hotel reservation more in the pop-up box ) or at tazzaidi.com and last name in the upper-right of. Do I update the property without leaving agoda.com book a hotel by phone, online or in-person been. Another person Policy in the General information and contact Detail fields customers to give its website a,! Email Agoda Customer can be resolved through self service within the app and! New Contacts page has the fields as described in the upcoming booking the information you on. The need help button the added benefit of secure exchanges and expert Customer Support page during the business license process... Company owns a few other large travel sites as well, such as Priceline,,!